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CB Retail Stores Walgreens 8582 Blue Diamond Rd, Las Vegas, NV, 89178, US
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Walgreens
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Walgreens

8582 Blue Diamond Rd, Las Vegas, NV, 89178, US
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1:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walgreens - discrimination/precription rejected

I am outraged and sick and tired of trying to get my medications filled without being totally discriminated against and basically tagged a "drug addict." I was involved in a serious car accident that nearly claimed my life over 20 years ago. I was in rehab for 5 months and then another year of outpatient therapy to piece together my shattered neck and body. I had to learn how to walk/talk/eat/get dressed again. From that day on my physical/mental life was never the same. I never took precription drugs to combat the chronic debilitating pain that I have endured religously since that dreadful night. That was until four years ago when the pain was so intense that it rendered me immobile and basically in a fetal position. I went to a pain specialist and went through a series of different medications to combat the pain. Finally we found a medication that WORKED which was Roxycodone. I never felt such relief in 20 years of chronic pain. It was like God answered my prayers. I went into Walgreens a few days ago to get my Prescriptions filled. They had the medication and they have a 72 hour " well let me decide if I want to fill it or not policy." I spoke with the pharmacist and also brought my MRI results in to PROVE my medical condition. He didnt even care to read my MRI results. He was pompous and rude. I never felt so belittled and discriminated against in my life. He asked me why my previous pharmacy could not fill it and I told him they were completely backlogged 5 weeks out for the Roxycodones. I left the pharmacy and returned home only to be in bed immobile, fetal position, waiting for an answer...an answer that provoked me to take action. I received a call from the pharmacist and he told me that I did not qualify for there good faith refilling policy? He said he could not tell me the reasons as to why it was denied as company policy dictates this as well as having every Walgreens alerted about me . I WAS OUTRAGED. What the hell is going on? This is crazy, I said to myself. I have reliously gone to my Doctor every month to receive my Prescriptions. I am not a drug addict nor have I gone outside of my doctors orders to receive this medication. I follow the rules and had never deviated from it. The only thing that I had done was go to different pharmacies to get my meds filled, only if my primary pharmacy was out of stock. Something needs to be done as these pharmacists and there Corp dictate who gets medication and who doesnt. Is there anything that we as consumers can be done to change this horrid situation? I know that my medication is a hugely popular drug amongst the druggies out there, but this medication is what gets me barely through a day. I am totally disgusted with someone else dictating what is good for me and what is not. I am going to contact my local TV stations out here as well to bring this issue to life. It's my life mission to rally for legitimate chronic pain sufferers, like myself, whom have tried other forms of therapy( I tried everything to relieve my pain without meds with ZERO success). I am tired of having no voice when it comes to being a victim in this situation. I am BOYCOTTING Walgreens and everything associated with it. I am disgusted with the non-compassion in terms of these Pharmacists who are playing god now and making me and 1000's of other legitimate chronic pain sufferers to struggle, with these companies, to get the proper medicines that we need to get through 1 day of life.

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Joe Bodek
US
Sep 25, 2013 1:52 pm EDT

I found out a lot what Walgreen's has done. As they make us feel like drug Addicts and reject you time after time telling you that you don't meet the requirements or they don't have the medication while the next person in line has their s given to them for the same meds, Walgreen's over prescribed these meds by hundreds. They where giving out 900 of the 30's per month to patients and they got fined around 8 million dollars. So to treat us like this when it was their fault and to treat us like drug addicts and we don't need so many in one month is an insult. We need an attorney for class action

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Joe Bodek
US
Aug 24, 2013 5:36 pm EDT

Because Walgreens is doing this everywhere now. I was Discriminated against here in Tucson, Az I have been going to Walgreens since my accident and than my Surgery and getting the same Script filled out as the same one now that the same person says I don't the requirements for. He even laughed in my face when I told him I was bed ridden until this medication call my doctor and see. Also look at my history and you will see you guys have filled it now for the past few years, the same script you are laughing at me now because I am disabled and will go back to bed ridden if you don't fill it.

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