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CB Auto Parts and Repair Stores Mr. Tire 335 Court St, Binghamton, NY, 13904, US
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Mr. Tire
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Mr. Tire company logo

Mr. Tire

335 Court St, Binghamton, NY, 13904, US
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1 complaint
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Working hours
Mon
7:30 am - 7:00 pm
Tue
7:30 am - 7:00 pm
Wed
7:30 am - 7:00 pm
Thu
7:30 am - 7:00 pm
Fri
7:30 am - 7:00 pm
Sat
7:30 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
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1:08 pm EST

Mr. Tire - Caliper

On 9/30/19 I was in Binghamton which is 3 hours from where I reside. I was having brake pad issues. I brought it into the shop and the mechanic/manager Ben took a look at it. While taking off the tire he said the caliper amongst everything else needs to be replaced. A few days ago I heard a noise coming from my FL tire and noticed my caliper is completely rusted with a cavity in it. There is no way that this was a new part put in my car. I called shop and customer service and everyone is saying that "WE DON'T PUT USED PARTS". I get that is supposed to be your policy but I received a used part. The only way to right this wrong is to reimburse me the $225 or send me another caliper from a better manufacturer.

Thank you in advance
Eric Marlow
Invoice number
137066

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Michael Martis
US
Apr 20, 2020 7:41 am EDT

I replaced front calipers myself on my vehicle last summer and by January there was some surface rust. Just the nature of the beast, unless you buy a coated caliper.

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