Mr. Tire’s earns a 1.9-star rating from 221 reviews, showing that the majority of vehicle owners are dissatisfied with tire services.
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Mixed Experiences with Mr. Tire Inc
As someone who values quality service and reliability, my experiences with Mr. Tire Inc. have been quite mixed. While some visits have been satisfactory, there have been instances where the service fell short of expectations. The staff's attention to detail and accuracy in tasks like tire pressure and sensor recalibration have been inconsistent, leading to doubts about the overall quality of work. Despite some positive encounters with professional technicians like Mr. Chris, there have been instances of overcharging and unnecessary upselling, leaving me feeling skeptical about the value provided. It's essential to approach Mr. Tire Inc. with caution and ensure clear communication to avoid any potential disappointments.
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Pros
- Wide selection of tire brands
- Convenient same-day service
- Free tire rotation & inspection
- Competitive pricing & deals
- Expert technicians & advice
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Cons
- Limited Service Scope - Primarily tire-focused.
- Regional Availability - Not nationwide.
- Price Points - Can be higher than competitors.
- Wait Times - Possible long service queues.
Mr. Tire Complaints 220
Tire wall
10-10-24 10am scheduled appt. Slow leek in tire and discovered nail lift car on lift and removed blots and rim would not break loose. Something used to hit inside of tire wall was used to break loose. Then discovered problem with wall after unmounted. Would not show me tool used to break loose. I was looking at this and was not a rubber hammer to small I have pictures
Read full review of Mr. Tire and 1 commentTires cannot be balanced
6/17/24 4 tires installed. Over inflated and did not correctly balance. 6/25/24 Rebalanced. Did not fix problem 6/28/24 Rebalanced still not fixed. 7/5/24 Called twice to explore options. Put on hold never answered. Decided to go to store. Spoke with Cedric. He said if I would return Tuesday He would fix the problem or replace the tires. 7/8/24 They broke...
Read full review of Mr. TirePut new axels on car, one fell off 1.5 hours after leaving shop while on highway, causing car to be totalled mechanically
3/5/24 departed Mr. Tires after spending $2666 for new axels as they deemed car would not make it to GA unless they were replaced. 1.5 hours later on 95S left rear axel, due to not being seated properly, came off, causing all diffuser fluid to leak from that axel, causing gears to lock up. Towed and now it costs additionally $10,079 to repair damages due to their negligence. We had to fly home not to miss more work. Car is being charged storage fees.
Claimed loss: $2666 Mr. Tire fee, $10,079, $750 flight, $208 uber, $93 tow.
Desired outcome: Please contact me asap. Full reimbursement of the $2666 from Mr. Tires, payment of $10,079 to get car operatable again. All other fees listed above and any upcoming legal fees.
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Is Mr. Tire Legit?
Mr. Tire earns a trustworthiness rating of 84%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Mr. Tire. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Mr. Tire's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mrtire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Mr. Tire has been found to only resolve 21% of 1 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
- If you purchased a website from Mr. Tire that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Mr. Tire. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
$3500 and van is in worse shape
I took my van to the local Mr. Tire here in Northfield Ohio and it is now in worse shape than when i started. Dave the manager is very nice but not sure about anything else. i had front brakes, struts, oxygen sensor, temp sensor then a week later the vsa sensor lights all came on and the vsa lights came on the dashboard and the van went into limp mode. it...
Read full review of Mr. TireNoise while steering the wheel
Sir, I had a service work at Mr.Tire Location Davis Drive , Cary NC location. I had a very bad experience with the service rendered. 1. I had noise while steering the wheel and oil was leaking. They could not identify the problem. They replaced the Steering oil . That costed me round $300+ 2. The noise did not go away, and it was still leaking, I visited...
Read full review of Mr. TireThermostat/heating problem.
I've been visiting the location in Canton, Ohio, on Fulton Drive for over 6 years. I come here for all my service, from brakes, oil changes, to more complicated jobs and never had a complaint. Staff was always transparent and friendly, never doing unnecessary work, even talking me out of doing things that weren't necessary. I love this place. However...
Read full review of Mr. TireThermostat housing /radiator hose.
Took my vehicle into the shop for a leak I spotted. Also noticed there was no heat. So no problem I took it in they said it was thermostat,etc . So paid bill. Within 2 weeks I'm having another problem vehicle over heating now they say it's a radiator hose. I go and pay that. Got it back after a week and drove it and there is still a leak. I'm so beyond...
Read full review of Mr. TirePart number [protected]
I have a warranty for my tires which were purchased at a Mr. Tire location in Maryland. When I brought my tires in to the Indian Trail location, I was told the tires were no longer made and the tire was replaced with another brand that is visibly thinner. I called the Indian trail location and they stated that the tire was correct. I then called the...
Read full review of Mr. TireIncompetence / lying about goods and services
Throughout my recent experience with Mr. Tire #693 in Chambersburg PA. I was lied to multiple times either because of flat out incompetence, bad ethics, or both. I have had a horrible time dealing with this branch and thought maybe it was just that one store but now having called corporate I am starting to think it might be the whole company is unethical...
Read full review of Mr. Tiretire replacement
I purchased 4 tires from your north canton ohio store on11/8 2023 the tire quality was great no problems. Service was good however upon inspection of rims several chips were noticed on all rims. Very bad looking and I wish to have this problem rectified. Was told that corporate would handle this problem. I did not purchase the tires from corporate. I polish...
Read full review of Mr. TireService department - alternator not working on my truck
Date of incident, 10/25, 26, 27, 2023. I, Elisha Whitaker, took my vehicle to Mr Tire located at 320 Greenville Blvd., Greenville, NC. A diagnostic test was performed on by truck and it was determined that my truck needed an alternator. The alternator was replaced but I was still experiencing the same problem with my truck. Three attempts were done on all...
Read full review of Mr. TireOil Change
On or about 10/25/2023 I used mr. tire at 720 main st.reisterstown, MD 21136.
I went to get a simple oil change, when i picked my vehicle up it wouldn't run transmission light came on car barely moved, I took it back to the shop for a mechanic to look at the following dayI was told they used the wrong oil (viscosity). I spoke to 2 mechanics that were friends, they said that wasn't possible. I i believe they put transmission fluid in not oil. as of this writing i noticed there was a huge odor of transmission fluid or oil, I also noticed that my driveway has stains that weren't there. I will dispute the charge when i get the bill. Meanwhile i hope there's no further damage to my vehicle because they couldn't do a simple oil change.. The mechanics aren't trained i aked one of the guys he stated there's not much training provided.
Thank You,
Nat Luckman
Claimed loss: SO FAR I LOST THE USE OF THE CAR FOE A DAY, AND HAD TO USE A UBER TO GET TO WORK. I WOULD LIKE A REFUND FOR THE OIL CHANGE ABOUT $120.00
Unprofessional/Dirty
I was at Mr. Tire just this morning in Leonardtown Maryland. I had to get my alignment fixed. For starters, as soon as I walk in, the front desk guy is sleeping. Then I go to sit in the waiting room filled with nats and food crumbs. Then to top off my experience I get back into my car once the work is finished and it smells like weed and I don't smoke weed or smoke AT ALL IN MY CAR. As I'm driving my car it doesn't even feel like work was even done to it. Honestly I'm disappointed and won't be coming back.
Back socket for turn signal 2010 pt cruiser
I went to Mr Tire in Wooster , Ohio to have my back blinker socket replaced .I was told the part that was in there was wrong and it needed to be ordered from a dealer.The manager Jake attempted to get me the part and when I came back the part they received was broken I had been back & forth 3x .The manager said he would order another part & put it in at no cost to me even though I offered to pay for it.He promised it would get done by the end of the week Fri I called & was told the Part was on route & he would call me sat to come in .Sat came no call. At 2:45 sat I cld him & was told the part was there & he closed in 10 min .I arrived there & he came out to the parking lot with a part & Rachel set ..the part was wrong again.Jake was very abrupt in talking to me & I asked him why ? He became angry & said he was clocked out doing this on his own time & I needed to go to a dealer and not come back there again!
Desired outcome: I would like a all from the district manager
Damage to my car
My name is Majid Vaziri on Sep 14 I visit Mr. Tire shop located at 126 N Frederick ave Gaithersburg MD 20877 Manager name Estuardo Aguilar To to fix a punctured tire. The supervisor asked one of the tech to look at it , one of the came to check that I known him from previous visit that I changed all 4 tires of my son car 2 weeks before this incident . I...
Read full review of Mr. TireNew set of tires
On Sept 7 2023, I went to Mr Tire in Waynesville NC to have a new set of tires put on. I had a 10:00 appointment and they finally took my car back at 11:15. At 1:30 , they brought my car to me and said it was ready so I went to the counter to pay… it was 700.39. As I was beginning to pay, the manager told the mechanic that he forgot to do the align and...
Read full review of Mr. TireFront end work
My name is Terry Singletary. I drive a 2005 Dodge Durango. I took my vehicle to Mr. Tire 3 separate times. Each time, the work was not done properly. It became more expensive each time. As a result, my vehicle is still not in proper working order. Even though I bought four new tires last year, 2022, my tires continue to go flat. I am still experiencing the...
Read full review of Mr. TireTravel trailer tires
I purchased a complete set of 5 Black Lion Gallant tires for my travel trailer 4 years ago .4 on the trailer and 1 spare . On July 24 of 2023 1 tire blew out . On augest 10 of 2023 another tire blew out . After inspecting all remaining tires I found they were all about to blow out from defects in the tires . I’ve had to replace all the tires because these tires were about to blow . Not to mention the $8,000.00 damage to the trailer . I tried contacting Mr Tire customer service but it appears there is no such thing . Can anyone get me in touch with Me Tire customer service !
Desired outcome: Tires replaced and damaged cost .
Repairs done to my car
Last Monday I took my car to Mr. Tire in Waynesville, NC. It had been runnning perfectly but it needed a 60,000 transmission flush as per their advice on a previous trip in. It took two days for them to get my car back to me after telling me it would take two hours. After receiving it back I have felt a shuddering when turning sharp right or left. I took it...
Read full review of Mr. TireDefective tires (5)
I purchased 4 tires for my trailer 4 yrs ago. I also purchased 1 tire 3 yrs ago as a matched spare. 2 weeks ago I got a blowout on the drivers side of my travel trailer taking out the drivers side skirt and wheel well. 2 days ago a get ANOTHER blowout taking out the passenger side skirt and wheel well. After inspecting all remaining tires I found ALL had twist and bumps in and outside of the tires. They were all ready to explode. I want Mr Tire to stand behind there product and expect Help with this matter.
About Mr. Tire
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Overview of Mr. Tire complaint handling
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Mr. Tire Contacts
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Mr. Tire phone numbers+1 (866) 696-7847+1 (866) 696-7847Click up if you have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone number+1 (800) 876-6676+1 (800) 876-6676Click up if you have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number
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Mr. Tire emailscustsvc@monro.com100%Confidence score: 100%Support
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Mr. Tire address200 Holleder Pkwy, Rochester, New York, 14615, United States
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Mr. Tire social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2024
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