Mr. Tire’s earns a 1.9-star rating from 221 reviews, showing that the majority of vehicle owners are dissatisfied with tire services.
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Tire replacement
Purchased 4 kly edge tires 55, 000mi war. On 3/27/19 the tires have 25.000 mi on them and the tread on the front tires is gone and they are cupped.per mr tire at 16420 lorain, Cleveland, they wont honor the warr because they said since i live in cleve and the roads are bad i need to have my car aligned 2x a yr and show proof of how many times they were rotated. No where in my original paper work does these requirements appear. Absolutely disgusted with this place.tires didnt even last 1/2 of their expected mi. Selling inferior products that they wont back up.
Desired outcome: Bad tires replaced
Had Rack and pinion replaced and now wheel bearings are messed up
Location i take my car too is usually pretty good at servicing my vehicle. This particular time i went in to have car looked at for any problems. Mechanic recommended drive belt, oil pan gasket and rack and pinion replacement and nothing else. Had drive belts replaced and oil pan gasket replaced same day. A few days later had rack and pinion replaced( $1200) and had weird rubbing noise coming from front tires for a month or so. Took car back to be looked at, and different mechanic told me wheel bearings need to be replaced..$990
Desired outcome: Refund or compromise on price
Brake
I had brake work done in the past and I was exepencining a sound from my brakes. I called and made an appointment to ave them looked at. t
The sale persons came and got me and told me it would be $925.00, This was the estimate ( this is noted on the invoice, estimate # 356376, which I did not see a copy of). I said wait I'm going to make a call. I came back to the counter and said no. I was told that my car was unsafe to drive and the would not let me have it. They had taken the the brakes appart and the car at this time was not drivable. I protested saying I did not authorize the work. They, the original sales person and another, said the car had to be parked it could not be driven that they were lible if something happened. I feel I was pressued, No I was pressures to have some of the repairs done. They could have looked at the brakes before removing them and given me a price. I'll be willing to for 2/3 of what they charged me, $659 X .66 = $434.94. Refund my Drive card $224.06. This stote has in the past treated me OK but this time NOT.
Mr. Tire Auto Center 1209
109 S. Main Street
Camden DE 19934
Invoice #356367
I am James Shepard, 320 Shawn RD. Centreville MD 21617
C [protected]
Desired outcome: I'll be willing to for 2/3 of what they charged me, $659 X .66 = $434.94.
Manager service
Celeste parsons edges sold me bad tires she also is having sex wit employees and her boss joe he lets her do and work we're she wants she also having sex with technician drew they have sex at the store and sell tires under the the table she is a prostitution ring under your company they sell services after hours when you guys closed at six she would stay open till seven
Manager Celeste edges
She sells tires under table and having sex with multiple employees including her boss joe he lets her not come to work if she wants and they meet at hotels
Desired outcome: Termination
Brake Line Replacement
4/9/2021, 1312 South Main Street Mt. Airy, MD 21771 Mr. Tire Location; they replaced brakes on our 2011 Expedition and falsely stated on the ticket for repairs that we were advised of a brake line on the front of our vehicle needed to be replaced that we were advised and declined the replacement. On 4/28/2021, we were traveling back from Ocean City Maryland in the Kent Island, MD area when our brakes locked up and caught fire on the driver's side. They refused to help us with the towing, charged us additional money to fix the problem they created to begin with. The management was incredibly rude, hostile and refused to take responsibility as they kept relying on a call informing us of the brake line needing to replaced, which did NOT happen. They marked on the sheet declined, when it was never brought to our attention. We would have never allowed brake line to not be replaced on a 2011 vehicle when brakes were replaced if there was a problem.
Desired outcome: Reimbursement of Tow Bill, Address the staffing and management running this center and provide us a refund for the repairs made on 4/29/2021
A oil change.
On january 17th 2021 today I had a oil change appointment for 12:00 pm I arrived early at 11:30 as I am waiting there was another customer whom had an appointment before me. Ok they took his car in he had his service done. I was supposed to be next, it is now 12:15pm. Some women pulls up walks in and started a conversation with the guy at the desk, she...
Read full review of Mr. TireRefund for parts and service not performed
Went to local store for a schedule oil change, tire rotation. And differential service, dropped vehicle off in the morning, at about 4pm got a call that vehicle was done. Went in and manager says all work is done. Something didn't seem right so I went back outside and looked at truck and noticed that tires had not been rotated, said that to manager and he...
Read full review of Mr. TireBelts
Hello. I am Mr. H. Latten ([protected]@gmail.com) and I have been a customer of Mr. Tire for a few years now. Until this moment when I realized the integrity of the company has been comprised. In May of 2018 I paid over $200 to have two belts replaced. I went back in August of 2018 for the same issue and again in October of 2018 for the same issue. In 2019...
Read full review of Mr. TireWheel alignment
My name is Gary Coley I live at 165 Coley Lane Amherst Virginia 24521 my phone number is [protected] and my email address is [protected]@gmail.com. I came to a wheel alignment appointment that I had on 10/30/20 at 8:30am for my 2016 Toyota Tundra crewmax. I had brand new tires on it from another business. I have several complaints about this visit one is very...
Service
Went to Mr Tire to make an appointment on Tuesday 9/15/20 to bring our 2014 Chevy Cruze in for an oil change and to have the brakes checked. Dropped the car off Wednesday evening 9/16/20 for our 8am Thursday appointment. My wife had a out of town doctors appointemt Thursday morning. I stated we should be back in town between 1pm-3pm Thursday. Mr Tire called...
Read full review of Mr. TireInsufficient staffing at store #870 in south euclid, ohio
The manager, Jim Baird is great, but he is trying to do mechanical work and run the store. He doesn't even have time to acknowledge appointments made online or answer the phone. He needs more help. I have switched from Costco to our local Mr. Tire #870 in South Euclid, Ohio for the service and prices. The service at this location is great, but if you don't increase the staffing, I may have to take my business elsewhere.
Read full review of Mr. TireBad caliper
On 7/1/2018 I spent $700.00 replacing rear rotors, pads and calipers on my 2003 Honda Element. On 6/19/20, I spent $544.00 because I had to replace the right rear caliper and pads due to the right rear caliper locked up, forced to take it to CONRAD's near my job. I am requesting a refund from Mr. Tire of the $544.00. The right rear caliper locked up, and...
Read full review of Mr. TireCustomer Service and Interaction
On Sunday Morning 23 February, at 9:00am, I entered the Mr Tire in question to get some tire sensors replaced. I visited the location on the previous day to get some wheels and tires mounted. I asked them to install new tire sensors I brought with me. The sensors did not work I spoke to the attendant on duty Saturday and he made me an appointment for Sunday...
Read full review of Mr. Tiretire rotation
I went to this Mr. Tire which I have been to several times in the past and have had no complaints. But last week I took my VW beetle 2000 for a tire rotation. Got it back the same day and drove it back home. Didn't drive it till 2 days later. After going about 5 miles I began hearing a knocking from the rear left. I pulled over and did a quick check...
Read full review of Mr. TireCaliper
On 9/30/19 I was in Binghamton which is 3 hours from where I reside. I was having brake pad issues. I brought it into the shop and the mechanic/manager Ben took a look at it. While taking off the tire he said the caliper amongst everything else needs to be replaced. A few days ago I heard a noise coming from my FL tire and noticed my caliper is completely...
vehicle inspection
My inspection sticker was ripped off my vehicle before I was even notified of any issues on my car that would not pass inspection! Was forced to drive off the property without a sticker because I refused for work to be done there as I do my own repairs on my car. This was totally illegal and If this is not resolved I will be filing a complaint with the DMV with this "Registered Authorized Inspection place." I will file for restitution as I cannot drive to work without an inspection sticker. So any missed days will be paid!
new tires messed my alignment
I' am a senior citizen who is dealing with my third cancer, meanwhile I'm also fighting Disability for thousand as I was hospitalized for almost a year. When I got out I bought one set of tires from Mr. Tire then another set to complete all four from Mr. Tire. Prior to that I had other work done to ensure safe driving, and one was a perfect alignment, which...
Read full review of Mr. Tireinspection
So I have a 2019 Ford Focus, and I took it in for two tires, emission and inspection. They would not pass the car because they said the rotors were bad. Once again 2019 car. The rotors are clearly not bad. So I told them dont do the inspection, but I had to still pay for the fail. Took the car over to another garage and passed no problem; the rotors were completely fine.
service - alternator replacement
I am writing this message to complain about your MrTire store in Burlington, NJ. Late spring in 2019 I took my car there to have the alternator replaced, which they did. At the time I had just gotten a new car battery. Now in January 2020, the battery light started flashing in my car. I took the car back to MrTire suspecting it to be the alternator again...
Read full review of Mr. TireMr. Tire Reviews 0
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Mr. Tire Contacts
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Mr. Tire phone numbers+1 (866) 696-7847+1 (866) 696-7847Click up if you have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (866) 696-7847 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (866) 696-7847 phone number+1 (800) 876-6676+1 (800) 876-6676Click up if you have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have successfully reached Mr. Tire by calling +1 (800) 876-6676 phone number Click down if you have unsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number 0 0 users reported that they have UNsuccessfully reached Mr. Tire by calling +1 (800) 876-6676 phone number
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Mr. Tire emailscustsvc@monro.com100%Confidence score: 100%Support
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Mr. Tire address200 Holleder Pkwy, Rochester, New York, 14615, United States
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Mr. Tire social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 18, 2024
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I think the whole tire industry is moving in that direction.