Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Mavis Discount Tire 2139 Hempstead Turnpike, East Meadow, NY, 11554, US
Mavis Discount Tire company logo
Mavis Discount Tire
reviews & complaints
Mavis Discount Tire company logo

Mavis Discount Tire

2139 Hempstead Turnpike, East Meadow, NY, 11554, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
B
2:49 pm EDT

Mavis Discount Tire - Incorrect battery installed in my car

January 2, 2018 Mavis store # 7113472 in East Meadow, NY replaced a dead battery in my 2010 Honda Accord with an Exide 35C battery and charged $108.61 on invoice #190075. The entire process took several hours!
On August 6, 2020 AAA had to come to my home to replace the Exide 35C and the tech noted the Mavis battery was extremely small and definitely NOT the right battery for the car.
In fact it was held in place by several bungee cords lest it bounce around and fall out while I was driving!
He suggested I contact Mavis and ask where they would like the battery. He also felt Mavis should chip in on the $166.20 cost of the new correct battery for my car.
I have had that battery in my garage ever since but despite numerous attempts to contact the corporation I have not heard back from anyone at Mavis!

I have sent letters to the Corporate Headquarters but to no avail!
The address for the awful customer service company is:
Mavis Tire Corporate Office & Headquarters
22 Russell Street
White Plains, NY
10606.

Since the Exide 35C was the wrong one for the car and could have caused great damage I feel the corporation should at least refund back half the original cost and would accept $54.30 to make this bad taste go away!

Desired outcome: Split the cost of the old or the new battery.

Read full review of Mavis Discount Tire
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.