Woman Within

I had ordered 8 shirts. Two didn't fit and I didn't like them so I returned them. The other 6 I liked but were too small so I returned them with the other two and wanted an exchange for a larger size on the 6 shirts. I filled out the exchange form, used the prepaid label which was a charge of $7.50. I shipped everything via USPS as Woman Within requested on August 27, 2015. I never heard back about my return. I made about 4 or 5 phone calls to customer service only to be told to call back another time as they had no answer for me. On Oct. 2, 2015 I called again and customer service told me they refunded me for all 8 shirts and never got my request for exchange on 6 of the eight shirts. So I'm not getting an exchange and if I want them, I was told I had to reorder them. I checked with my credit card company and on Sept. 15, 2015 I got a refund from Woman Within. However, minus tax and my original shipping charge of $13.99, my total merchandise order was $105.92. Minus the return charge of $7.50, I should be getting a refund of $98.42. Instead, they refunded me only $67.67! They cheated me out of $30.75! So long story short, I never got the shirts in the right size and they ripped me off for $30.75 because they didn't refund me the proper amount. Calling customer service to fix this is useless. I'm writing to the President and CEO of Woman Within.