Queens Auto Mall reviews and complaints 1
View all 5 complaintsQueens Auto Mall - Total ripoff- rude and greedy staff
bought a 2004 sonata from them. Paid more then its market value because it looked in a better condition. Now the scam they run is that they don't let u take a test drive and tell u this information only after u have give them a deposit of $500. I actually changed my mind about buying it after i heard about it but then all of a sudden that deposit bacame non-refundable. So i was stuck with buying it. To ease my concern their salesman told me if there is any problem u see in this vehicle just bring it back and we will fix it. The moment i took the car out of their ### junk yard showroom i noticed excessive vibration (engine mount problem), pulsation in braking (rotor problem), belt noises, leaking power steering fluid and now even transmission has started acting up. I went to their service manager (bruno) and that ### all of a sudden developed an attitude. Not only this but he bluntly refused to honor the warranty which was suppose to cover all these issues. My advice --STAY AWAY FROM THESE PETTY CROOKS--
The complaint has been investigated and resolved to the customer’s satisfaction.
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