National Tire & Battery [NTB] reviews and complaints 1
View all 527 complaintsNational Tire & Battery [NTB] - worker endangered my life
5/23/19 I went in to get my brakes checked. Dan Kirk was the mechanic who worked on my car. I was told I needed $3000 in repairs. For hours, Dan Kirk was trying to convince me, in a buddy-buddy, confrontational way to pay the $3000. After a few hours, I decided to not have Mr. Kirk service my car at all. I was met with opposition from him after denying service several times. He wouldn't even allow me to have him just do the brakes. Finally, he stared at me and accepted my request to not have him fix anything.in 10 minutes he put my car back together, and I was charged $185.62 for the diagnostic.
— This diagnostic that Dan Kirk performed, however, endangered my life. After denying him $3000 in service for the car, he put my car back together — he put other older metric lug nuts on my wheels, left several of them completely loose, and completely stripped a few, to the point where the inside of the bolt was stripped. My father and I had to saw off the tire. Furthermore, Dan decided to not put my oil back in the car, and switched it out for synthetic, recycled oil. My father has worked on cars his entire life and saw all of this when I got back home...
— How does an employee at NTB get away with this? I want my $185.62 back immediately. I will go to the Better Business Bureau to report all of this, if I am not properly compensated, for the extremely poor treatment I recieved, and for the lack of professionalism and concern this business has for others' lives on the road.
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