Mavis Discount Tire reviews and complaints 1
View all 630 complaintsMavis Discount Tire - The customer service received and lack of communication
I brought 4 tires back in April of 2021. I paid over $662 for tires and wheel alignment. There was also a warranty that I know I paid for, but was not added to my tires. I had a issue with one of my tires, were the air was slowly leaking out. I informed the Manager Chris of my issue and after 25 mins was told I needed brakes and rotors. He said nothing about my original problem, then I was told that my right front tire was leaking air, by one of the workers. I Asked him to show me and he couldnt, even after pouring water on tire still no hole. I have brought tires from Mavis on a few occasions and never have I been treated so unfair. I felt like they were trying to get money out of me for work I never requested. I was also told that they did not see where I had WORK DONE on my Nissan Maximum. They also told me the tires I purchased went on a plate from Delaware and I never owned a vehicle or lived in Delaware. I spoke to someome by calling a complaint number and was told that I would have warranty put on tires and a new tire at a prorated rate. They ordered the tire yesterday 10-26-2021. I went to have tire put on today and again felt like I was being taken advantage of. This manager on duty added up acrazy sum of $340 for a $90 tire, balance and a $15 warranty. You seem to have people working trying to extort money and take advantage of consumers. I know for a fact that I paid for a warranty in April, so where did that money go, or who pocket did it wind up in? I asked the rep yesterday for a email confirmation that warranty was put on tires as she stated and still no email. LOUSY SERVICE
Desired outcome: This company needs to address this and resolve with a solution I am not satisfied at all
Latest Mavis Discount Tire Reviews
b0 service and the brake system not serviced properly Couldn't perform service but charged me anyway; damaged vehicle; Automobile battery Brake Service Tire repair, at Mavis tire.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!