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CB Drug Store CVS 7697 Charlotte Hwy, Fort Mill, SC, 29707, US
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CVS
reviews & complaints
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CVS

7697 Charlotte Hwy, Fort Mill, SC, 29707, US
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1 complaint
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Website
cvs.com
Phone number
+1 (803) 396-1525
Category
Drug Store
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm

CVS reviews and complaints 1

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10:53 am EST
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CVS - Customer service

I went to CVS, Indian Land, 7697 Charlotte Hwy, Indian Land, SC 29707, to pick up a prescription that I was advised was ready.
I arrived at 1.30pm and was the only one at the counter.
I told the pharmacist my prescription was ready and I just needed to pick it up.
She said they were closing and I should come back in an hour. She proceeded to pull down the screen.
All she had to do was to get my prescription and let me pay. It would have taken 2 minutes.
It's bad service like this that will drive people to online pharmacies like Amazon and these same people will be complaining when they are out of a job.
I will be changing my pharmacy needs to Walgreens.

Desired outcome: Get staff trained on customer service.

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