Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Auto Parts and Repair Stores National Tire & Battery [NTB] 1810 S Lake Dr, Lexington, SC, 29073, US
National Tire & Battery [NTB] company logo
National Tire & Battery [NTB]
reviews & complaints
National Tire & Battery [NTB] company logo

National Tire & Battery [NTB]

1810 S Lake Dr, Lexington, SC, 29073, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.ntb.com
Phone number
+1 (803) 808-2950
Category
Auto Parts and Repair Stores
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed

National Tire & Battery [NTB] reviews and complaints 1

View all 527 complaints
ComplaintsBoard
P
9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Tire & Battery [NTB] - Quality of work customer notification of issue - stripped oil plug

On Thursday December 19, 2019 I took my 2008 Honda Accord (mileage 231680) in for a 4 new tires, brakes and oil change. Customer Number on invoice is [protected], order number [protected]. After the work was completed 6 hours later, I was never told there was an issue with the oil plug screw being stripped. So on September 11, 2020 I take the Honda to Honda dealership for new oil change (mileage 239, 556) where they tell me the pan and the screw needed to be replaced and who ever changed the oil before their service had stripped the screw and packed some sort of coil around it to the allow the screw to tighten. So now $562 had to be paid for new oil pan and screw. NTB was the last business to change the oil. I realize things happen but not to inform the customer of the issue is totally unacceptable.

Read full review of National Tire & Battery [NTB]
National Tire & Battery [NTB] - Quality of work customer notification of issue - stripped oil plug
View 0 more photos
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.