Cost Cutters reviews and complaints 1
View all 96 complaintsCost Cutters - Hours on website and actual hours are incorrect
On Sunday 2/28/2021 I went to the cost cutters in walmart at 2200 Brookmeade Dr, Columbia TN 38401. The website states that they were open from 12pm till 5pm, so I arrived at 12:30 pm and oddly they were closed. I was upset because I have no car and I have to pay a taxi $18.00 to take me and bring me home, so it was a waste of money that I had to borrow since I don't have income. So I go back on tuesday 3/2/2021 they were open til 6pm, I arrived at 5:25 and they said they were doing there last one for the day which I don't understand why they refused to cut my hair because all I wanted done was my bangs and my dead ends but they still would not do it, that is very rude because I still had 35 minutes, so yet again I was out another $18.00. This might not matter to you all but it matters to me and it is very rude and unprofessional to do someone like that. Also I have my receipts from the taxi service. So you all don't have to worry about my business any longer because I will be going somewhere else from now on, somewhere that wants my business. I hope you all don't treat anyone else like this.
Desired outcome: My taxi fare back and a free haircut because it is not my fault you don't have your hours online correct.
Latest Cost Cutters Reviews
Poor Customer Service Disappointing Experience at Cost Cutters Hair color Service Very rude people smell like drugsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!