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CB Fast Food Chains KFC 1105 S Jefferson Ave, Cookeville, TN, 38506, US
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KFC
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KFC

1105 S Jefferson Ave, Cookeville, TN, 38506, US
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2 complaints
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Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
ComplaintsBoard
C
10:00 am EDT

KFC - Managers not helping at counter and treatment of minor and in front of customers

We went into the store and they were not really too busy manager had kid running register and window people in store were having to wait to make an order. A kid came back from break and she yelled at him and talked horrible to him in front of everyone there. That would definitely be a hostile work place and talking to a kid the was she talked to him was horrible made all customers very uncomfortable and she was very unprofessional.

Desired outcome: Need to have decent people working there and to allow someone talk to a teen that was could ruin his whole work outlook

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J
1:02 pm EST

KFC - my meal and service

I just went to KFC this morning at 10:33am on 12-08-2019. I asked about an 8 pc. meal with sides. The gentleman told me I had to take mashed potatoes and gravy with cole slaw. I told him I thought I got to pick my sides. He said only if I pay for them individually. He was rude and disrespectful. Them a girl came up that said she was a manager and told me if I didn't like things I could go to another chicken restaurant. After being attacked for 10 minutes they finally said fine we'll give you 8 pc of chicken, biscuits, tater wedges and cole slaw. So I had to pay extra for my corn and green beans. Then when I got the wedges home they were paper thin and the corn and beans were super cold. I spent $27.43 on a meal that was horrible and yes I kept my receipt. I want something done ASAP! MY husband and I are very angry. This is the worst meal we have eaten in a long time. A waste of money. If it's fixed we'll give KFC another chance, if not we will spread the word and raise complaints with whoever is necessary. My number is [protected]. My address is 230 Warren Ave. Algood, TN 38506. My name is Sheryl O'Brien. Please do what right.

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