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American Automobile Association [AAA] company logo
American Automobile Association [AAA]
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American Automobile Association [AAA] company logo

American Automobile Association [AAA]

293 Parkway, Gatlinburg, TN, 37738, US
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American Automobile Association [AAA] - guest treatment and follow up is unacceptable

Stayed at this hotel on 11/23/2019. Found hairs/makeup on pillow of first bed (2 bed room). Second bed had small holes in sheet. Shower had hair on walls and when wife took shower, had a hand towel fall out of her clean bath towel that had what appears to be blood/feces on it. (Picture attached). Night staff offered no help so we checked out and went to another hotel. Now, they will only give me 20% off of my bill. This seems ridiculous as I was left with no recourse but to find somewhere else to sleep that night.

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