MAPCO reviews and complaints 1
View all 151 complaintsMAPCO - management
On today and at approximately 9:45 am, I went to my neighbor Mapco ( 3703 Jackson Ave. Memphis, Tn. ). When I got there several more customers were staying outside the front door, then proceeded to leave. I tried the door and it was locked and I watched and listened ( as well as some other customers who came up ) to the manager cussing and screaming at two of her employees. This woman ( don't know her name ) was so loud. She did not care that customers were watching and listening. The female employee's husband was standing by me and was very upset at the way his wife was being belittled and cussed out. This man's wife is a good employee. Most of the time she is working alone. I've been coming to this Mapco for a number of years and don't know anyone there personally, just in passing when I go there. I have never heard a manager talk, no not talk, scream and cuss their employees out like that before. That manager is no people person. She hangs out in the parking lot smoking most of the time, the other half she's not there. This past Friday she told the employees she was leaving. But before she could get out the door a health inspector showed up. I was standing right beside her when she said to him, why do you have to come on Fridays, I fixing to leave. He told her he was going to do his job. She was pissed. He proceed to check the expiration dates on food products and cooler temps. I left. The Pepsi men were inside the store today when she went on her rant. She unlocked the door for them and they just shook their head and she's wrong for that. I was standing out there for 15 minutes. As I started to walk off she opened the door and told me I could come on in. The female employee to her ( in front of me ) that she could work under conditions of being cussed and screamed at. The manager screamed clock out, now, clock out. When the employee stepped into the office to clock out the manager stepped inside to and closed the door. Don't know what happened after that, I left. I don't think I'll be going there again tho it's only a half block away. I'll drive down the street to Citco. I'm a people person. Have had several management positions in my career and would never have talked down or dirty to the people working with me. Please look into this. You will be losing an asset employee if she ( not manager ) leaves. Thank you for listening.
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