Starbucks reviews and complaints 1
View all 645 complaintsStarbucks - poor service, unhealthy environment
I have been in this Starbucks on 7/18/12, 7/20/12 and 7/24/12. I am there almost everyday during the week. Each time I have been into the dining area it has been unbearably hot. I understand from staff that there is some problem with the AC but this seems to be a long term problem. I notice there has been no attempt to make the atmosphere more pleasant such as portable AC units or fans in the dining room. I do think that there could be some attempt made to cool the area by bother means.
I also noted outside food being brought into the restaurant and flying insects. I think these conditions may be outside the health code and the temperature that employees are working in outside the norm for the industry.
It is impossible to reach the manager. Her card has the store #, a number for your VM which requires a password and is useless for LEAVING a message a email address that does not work. Mail bounces back. I started out not so upset. But after 2 days of trying to reach her I am livid.
The complaint has been investigated and resolved to the customer’s satisfaction.
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