Budget Suites of America reviews and complaints 3
View all 203 complaintsBudget Suites of America - A manager Michael Arce at 1050 N. Hwy 360
I was told by another manager and other employees that there is a 25 dollar a day late fee. I called and spoke to Michael Arce on Friday 6/17/22 at 4pm to let him know I couldn't make it until tomorrow morning on 6/18/22. He informed me that they do not do late fees and that my rent had to be paid today. I've already had issues with him lying about apartments being empty due to the fact I had to have surgery on my heart and was supposed to move down stairs when it became available he moved someone else in. But I'm just trying to see what can be done about this situation because I've always paid my rent on time and I've been with this property for over a year now.
The complaint has been investigated and resolved to the customer's satisfaction.
Budget Suites of America - beware of this facility
My hotel stay was AWFUL. . . I rented a room for one full week. I had previously stayed at Budget suites at different locations and was satisfied with the room, staff and my accommodations. But I would advise everyone to stay away from this Budget Suite off 360 highway in Grand Prairie, TX.
The staff is very rude and unfriendly. My room did not include a microwave oven when I asked why no microwave I was told very rudely by office staff that �I didn�t pay for one�. The room had roach motels in every room of the suite including the cabinets and closet. The bed was awful and the blood stained sheets that I paid for did not fit the slippery Plastic mattress . The towels that I had also paid for was thread thin, yellow and dirty. The TV made an awful buzzing nose when turned on. I wanted to check out after the first night and was told my credit card would still be billed for full week NO REFUND!
I was also told when I checked out that I would have to remove the trash from the trash can in the room before I could get my deposit back. I was told when I checked in the deposit would include clean up after leaving. When I complained to the manager/clerk on duty I was told "This isn't the BEST Westin" I am a real estate agent and have a lot of relocation clients. I will never recommend this facility to any of my clients as a matter of fact I will strongly advise NOT use this facility!
The complaint has been investigated and resolved to the customer’s satisfaction.
Budget Suites of America - beware of this facility!
My hotel stay was AWFUL... I rented a room for one full week. I had previously stayed at Budget suites at different locations and was satisfied with the room, staff and my accommodations. But I would advise everyone to stay away from this Budget Suite off 360 highway in Grand Prairie, TX.
The staff is very rude and unfriendly. My room did not include a microwave oven when I asked why no microwave I was told very rudely by office staff that 'I didn't pay for one'. The room had roach motels in every room of the suite including the cabinets and closet. The bed was awful and the blood stained sheets that I paid for did not fit the slippery Plastic mattress . The towels that I had also paid for was thread thin, yellow and dirty. The TV made an awful buzzing nose when turned on. I wanted to check out after the first night and was told my credit card would still be billed for full week NO REFUND!
I was also told when I checked out that I would have to remove the trash from the trash can in the room before I could get my deposit back. I was told when I checked in the deposit would include clean up after leaving. When I complained to the manager/clerk on duty I was told "This isn't the BEST Westin" I am a real estate agent and have a lot of relocation clients. I will never recommend this facility to any of my clients as a matter of fact I will strongly advise NOT use this facility!
The complaint has been investigated and resolved to the customer's satisfaction.
I was advised that as long as I give the office a 24 hour notice I was due my deposit back. The lady laugh at me and said you don't qualify for your deposit it's a 48 timeframe now WTF
The manager at the budget suites ( South Cove apartments) on Fremont and 15th street is involved with Illegal drug activity and I have proof that she doesn't know of and it consists of 2 people that she knows, please believe me on this one, thank you! She's very evil!
I used stay there years ago
I was checking out of one of your locations and left who is now my ex husband too clean and check out for all of us ! Because I JUST had a newborn daughter I had left too the new location we were planning too stay ex was left at budget suites I'd like too be removed from their list that they have it's wrong and a lie!
Hello my name is Anthony weems I have been trying to figure out how to send my resume to budget suites on rancho in Las Vegas Nevada hopefully it gets there.
We’ve been here for 4 years the elevator been broken for a month now the staff here is lazy and rude our Kuchen sink is running bad water that we’re afraid to drink it we’ve been having bedbugs problems since we been here we tell the office and they haven’t done anything about it yet .
The internet service has bern down since 10/30/22 with no timeframe as to when it will be fixed. A lot of the residents here work from home. We keep getting the same answer with no resolution. How can we pay them if we can't work?! This is a stressful situation for all who are impacted. We need this fixed immediately.
335 reported for neglected 2 blind puppies no proof of vaccine treatment spray or neuter protection threatened groomer harrassing groomer bcuz he was reported urgent matter 🆘🆘🆘🆘🆘 help puppies also paid for puppy never returned her also have evidence of abuse
Hey i never did receive my $150 deposit back & i checked out November 22, 2019.
Customer service persons are ALL EXTREMELY RUDE INCOMPETENT ..
The manager, , , THERON IS A BIGGER JOKE, , MORE RUDE INCOMPETENT AND WILL LIE STRAIGHT FACE TO YOU...
PLACE IS FULL OF DRUGGIE AND DRUG DEALING ON THE PROPERTY...
Been here little bit and planning on moving at years end soon as income tax return here...
Us guys need to get different tech guys or change rent price or make it where we don't waste our money having to buy codes every week when the internet constantly going out it's just wrong
Latest Budget Suites of America Reviews
A Cautionary Tale: Stay Away from Budget Suites Completely lost money at the location on 360 and post and paddock. Deposit refund. Neglect of child Room rent e1065, I paid $150.00 deposit plus $1,682.55 for 1 month rentGiving a Voice to Consumers
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