Budget Suites of America

Mike the manager never acknowledged the fact that the person had a huge dog on the premises without a leash which is against the rules he looked my fiancé in his face and said we should’ve never left him unsupervised like the person with a dangerous pet shouldn’t be held accountable I wonder would he feel the same way had it been a child or a person who was hurt gonna down play and say he has a cat so he gets it which is full of [censored] I’m 19 with a child no way I could afford a $300 deposit for my service animal so yes he was outside I didn’t have the arm in the leg to pay it

I have a complaint about the apartment I stay in D 2038. The Budget Suites on 1050 N Hwy 360 Grand Prairie, Texas 75050. I was accused of having guest that pulled a gun on someone but that was a misunderstanding, showed the manager Mike the misunderstanding which is a lighter and I also informed him that my guest does not live with me. He still said that even though proof was shown he had no gun I still have to move out because of someone else saying he lives with me. I honestly didn't know there was a problem with having company because I've never had a problem before, security patrol has even seen my guest in my apartment and management has too when they came to check the AC and smoke detector and they never tripped to me about my guest. I feel like this is harassment and not right. Nothing against Mr. Mike he was a very respectful guy but there was definitely misunderstanding here. He showed them that he has a lighter that is shaped like a gun but obviously not an actual gun.

Odor/ infestation of trash in neighbor's apartment. Uncontrollably infested with roaches. Michael the manager and employees are aware of this older lady living in her own trash in a one bedroom next door to me. They can in put roach bait. Nothing happened. The lady has build up trash tall as the windows. I will call heath department. Manager Michael and other employees are aware of the old lady trash in her apartment next door to me. I've been living here for three weeks and I've killed three or a more dozen roaches. It's unbearable and for $700 per week, I should not have to live next door to a trash collecting older woman. I wish to be transferred to another apartment. Michael says he does not have available apartments. Either move me, or refund one week of my money and I will move somewhere else. I have not unpacked my boxes because I don't want roaches all over my food/clothes/hygiene. Please help me. No support or actions. I will then have to send recording to the health department complaint department for action

I have been at budgets Suites for 12 years I been late a few times but always pay late charges but today this manager Adrian P threatened me to put me out when I was trying to pay, he was very rude and I have been a loyal tenant no problems out of me, but I will put in notice just because how rude this manager was to me, his name is adrian p. I have been through alot of managers at this place but adrian p was the worst

How I was unfairly treated and was left to feel humiliated and homeless. I was laid off on December 5th 2019 sadly I had to use my savings and even when I was late had to pay the $25 a day which in most cases was an extra $50-$175 this carried on until January 24th 2020 in which I had used the last of my savings and went to Charitable Organizations to ask for help with my rent. I was Lucky and Blessed to have two Organizations help me with my rent and get myself back to my feet the first check from Salvation Army of $263 my rent weekly was $263.98 it was given given to the Manager Ken who was at time very annoyed by my rent being not only a little late again but even giving him paperwork to fill out for the $1, 000+ Payment from Tarrent County Housing which would not only get my caught up but even ahead with rent I did this all within the second week of my rent being due and made sure if these Charities do pay places like Budget Suites because in my quest to finding rent assistance most of the Organizations did not pay what they considered Hotels. On January 27th at 9am I get a call from Ken the manager informing me he is going forward with the Eviction due to he wasn't convinced about any of this being true (even though I gave him the name and phone number of the advocate who is handling the rent assistance and to not avail Ken would just mock me and say why didn't I save money to pay my rent and I wouldn't be in this unfortunate situation. One week before my court date Adrian one of the other managers (very good man and when he spoke to me it wasn't condescending). Informed me they are going to accept the first check and waiting for the second payment from other organization just to have Ken tell me the next day Budget Suites will not be accepting anything due to changed policies. I end up having to move out and I was told by a friend that the other Budget Suites down the street will accept my rent assistance because it was not a part of Budget Suites of America Corporate. I did call the other Budget Suites and explained my situation they assured me they will accept my rent assistance but the organization will have to change the address from Budget Suites on 2770 N 360 Highway to Budget Suites on 1050 N 360 Highway. I moved out on February 27th and was going to move right in the other when I got there I was greeted with We did get the check but Unfortunately Mr Nieto we just looked at our system and we saw your eviction in your record (Lies, it would not show in any systems yet) I am not proud to say I lost it! I was confused and worse my spirit was broken...Why was this so Stressful?...either Budget Suites is judgmental and Racist or I am the most unlucky person because either way I am Homless and I lost my assistance and would have to reapply...I did hired to work at a Company that was just across the street from my residence I had been evicted from...for the first time I wasn't going to have to walk miles to work...Now I am looking for a way to get to work...I am in my 50's and moved from California trying to start over...All I want is to have someone from Budget Suites of America Corporate to explain and help me understand? or admit to their wrong and Apologize...I lived in unpleasant conditions like if I didn't plug my sinks or bathtub These huge water bugs would climb out and every time my wife came to visit me with her service dog her dog would get infested with fleas and she would be bitten so bad she got sick come to discover the rug was infested with them we were told their were cat fleas and I was awakened by the fire alarm high pitch sound that pierced into my head giving me a bad headache because it took 20 mins for the maintenance (don't blame them) to come and fix the problem...and having to wipe black mold from your windows sealant once a week couldn't be healthy at all...and last but not least I when Management says they have to do their monthly maintenance checklist and fumigation...they just look at the air conditioner change the filter then press fire alarm if that never see but once someone came and fumigate along with a letter saying we owe them money for the upgrade microwave we weren't charged...compliments from Ken the Manager...