Menu
For Business Write a review File a complaint
CB Grocery Stores and Market H-E-B 19337 McDonald Street, Lytle, TX, 78052, US
H-E-B company logo
H-E-B
reviews & complaints
H-E-B company logo

H-E-B

19337 McDonald Street, Lytle, TX, 78052, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
6:00 am - -12:00 pm
Tue
6:00 am - -12:00 pm
Wed
6:00 am - -12:00 pm
Thu
6:00 am - -12:00 pm
Fri
6:00 am - -12:00 pm
Sat
6:00 am - -12:00 pm
Sun
6:00 am - -12:00 pm
ComplaintsBoard
S
10:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

H-E-B - refills

I spend hundreds of dollars per month trying to get our prescriptions filled and refilled at this pharmacy. I have two insurance plans, two pharmacy plans, medicare and blue cross/blue shield, yet 90% of the staff at this drugstore, including the pharmacists, are unable to read this and only file with one company, medicare, not the 2nd plan which covers whatever medicare does not cover. It's a fight everytime I try to pick up a prescription. They just say the insurance won't cover and I have to pay full price or use a generic which is just not true. It takes an average of 45 min. To get any script from them, they are not helpful and refuse to listen about the two ins. Plans. They just tell me to pay the full price because the ins.co. Will not cover it. This is even if it's a refill! This has been going on for years! I fully intend to find another pharmacy, as these people are too inept to continue dealing with. They just never learn from their mistakes and really don't care anyway. I had one pharmacist tell me he didn't care, he repeated it twice, "I don't care about your prescription!" I drove off and finally got it okayed at another pharmacy. The time and aggravation I have spend with lytle heb pharmacy is about to end. They just can't handle their business.

Read full review of H-E-B
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.