H-E-B reviews and complaints 2
View all 499 complaintsH-E-B - Not wearing masks
Heb Marble Falls does not feel they have any responsibility to enforce shoppers to wear masks. The store management claims is not a big issue as is typically less than 20% of shoppers without masks. And manage said can not justify hiring security to enforce. Told me I should use curbside if I find this an issue.
Is ironic how walmart down the road does stop potential non-mask wearing shoppers at the entrance without special security personnel.
Interestingly supermarkets r becoming the covid epicenter so maybe once heb starts paying lawsuits they change
Desired outcome: Enforce masks
H-E-B - Security
A HEB security team member, with walkie talkie calling on BIG JOHN security man, tried to strike me with the Lentil Bin. I go to HEB everyday, not appreciated for my business. The drive up carts and these mobile carts are always bumping into my path and old bunch of retired folks cant move fast enough to avoid a snail. I'm disabled and on disability for some form of liver cancer, cirrhosis, and portal vein blockage. Doctors say, stage 4 not expected to live long. My doctor told me to try changing my diet. So, I thought these little lentil seeds my help. I open bin, take one, only one, then Martha Stewart's cell mate who is now head of security at HEB in Marble Falls TX walks up to me and tell me I'm a contamination to her store, so I tried another one. Mrs Martha Stewart's cell mate then grabs to lentil bin from the top shelf and swings it in my direction, she then threw me out of HEB. HEB in Marble Falls, TX has a history of reporting customers to a local church, then they make public comments about you.
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