Menu
For Business Write a review File a complaint
National Tire & Battery [NTB] company logo
National Tire & Battery [NTB]
reviews & complaints
National Tire & Battery [NTB] company logo

National Tire & Battery [NTB]

22180 Farris Green Rd, Porter, TX, 77365, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
M
1:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Tire & Battery [NTB] - coolant flush

I called my local ntb that we are loyal customers for a long time now asking if they had the PINK coolant for my VW cc an they said yes. I made the appointment to get the flush. I'm waiting in the room an when they start pouring in green coolant into my car I start asking questions an getting concerned. They told me that it was ok with the specs of my car. A month later my coolant light came on when I was 15 minutes away from the shop. I immediately call them. They tell me to come in. They said oh they didnt properly flush the lines. Ok. So they flush it again, an the reason is because the pink coolant left in there mixed with the green. Then another couple weeks go by an again its low. Now its leaking so bad I can't drive more than fifteen minutes down the road. But they cant find the leak. My mechanic I goto for major work looks at it an says it leaking from the water pump. Ok so we buy a new water pump an put it on. The water pump is fine. But the seal for the tubes is what is corroded from the improper coolant that was put into my car. So now I'm paying 200 a month for a car that I can't drive due to this shop lying to me an putting the wrong coolant in my car that requires G12 coolant not universal.

Read full review of National Tire & Battery [NTB]
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.