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CB Dental Services Monarch Dental 5841 Northwest Loop 410 #110, San Antonio, TX, 78238, US
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Monarch Dental
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Monarch Dental company logo

Monarch Dental

5841 Northwest Loop 410 #110, San Antonio, TX, 78238, US
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1 complaint
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Working hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 3:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
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10:50 am EDT
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Monarch Dental - Billing

They have charged me different rates different from my insurance cost list. Had to fight for credit over 2 months back in oct 2022. Then another claim was sent out after I resolved my issue in dec 2022. That second claim gave me a credit of 64.89. staff member agreed to credit and took a partial payment on my next appointment in April 2023. Now they don't see credit. Now credit collection agency calling me for money. I called my insurance and they said they sent money in , February 2023. So money is no where to be found on their books.

Desired outcome: Better billing practices and update notes that they see credit so I won't be fighting after it was resolved.

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