Monarch Dental reviews and complaints 1
View all 90 complaintsMonarch Dental - Billing
They have charged me different rates different from my insurance cost list. Had to fight for credit over 2 months back in oct 2022. Then another claim was sent out after I resolved my issue in dec 2022. That second claim gave me a credit of 64.89. staff member agreed to credit and took a partial payment on my next appointment in April 2023. Now they don't see credit. Now credit collection agency calling me for money. I called my insurance and they said they sent money in , February 2023. So money is no where to be found on their books.
Desired outcome: Better billing practices and update notes that they see credit so I won't be fighting after it was resolved.
Latest Monarch Dental Reviews
Subject: formal dispute of billing error and request for resolution I am complaining about 30130 Monarch Dental, 3501 Towne Crossing Blvd, Mesquite, TX 972-270-6646TX 75150 Monark Dental on FM.78 in San Antonio TX. Payment Incorrect billing resulting in collectionsGiving a Voice to Consumers
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