Carl's Jr.

I've been through the normal contact channels but don't think I'm getting this complaint to where it needs to go. On Thursday September 19 my 2 sons and I visited the Carls Jr on 16 W 3300 South Salt Lake City at about 1015 in the evening. After paying for the food, we were given our drinks and asked to drive around to the front and wait for the food items. I was chatting with my sons as we were watching the employees run in and out of the restaurant, run around the parking lot and even across the street with their food safety gloves on. The shift manager was outside with them driving several times through the drive through as there were no other Customers. After about 30 minutes, we realized how long we had been sitting there and my son went in to check on the food. The food had been ready and sitting in a bag on the counter. One of the employees who had been outside and with his sanitary gloves on, went back behind the counter and proceeded to handle food again with his same gloves on. When my son pointed that out, a fight ensued. The employee flipped out and turned on my son. My other son ran in to assist and ended up just taking a video because it was so ridiculous. The woman employee, trying to get the employee in violation not to fight my son, repeatedly called my sons "Utah White Trash"

This is not okay and I want to make sure this violation is taken seriously.
Here is a link to the video
https://m.facebook.com/story.php?story_fbid=3371258656217498&id=100000001894054

Thank you for reviewing

A very concerned Customer