Menu
For Business Write a review File a complaint
CB Make-Up and Cosmetics CosmoProf Beauty 3170 Linden Dr Suite 2, Bristol, VA, 24202, US
CosmoProf Beauty company logo
CosmoProf Beauty
reviews & complaints
CosmoProf Beauty company logo

CosmoProf Beauty

3170 Linden Dr Suite 2, Bristol, VA, 24202, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 4:00 pm
Sun
12:00 pm - 4:00 pm
ComplaintsBoard
F
2:34 pm EDT

CosmoProf Beauty - Unprofessional staff

On Sunday, 7/30/2023, I visited the Bristol, VA store for my weekly supplies. Upon entry into the store I could hear a loud voice in the back, talking very unprofessional about the store manager I proceeded through the front of the store, to be approached by a staff person with the badge "Patty" on (the voice from the back), telling me that "this store sucks, so you should probably shop somewhere else". I politely smiled, telling her I only needed a few items and I would be on my way. As I selected my items, she continued to follow me throughout the store, only wanting to talk about how bad she hates her job (even though she said she only works on Wednesday and Sunday each week) and everybody she works with. While I'm sorry that she is unhappy with her job, I'm sorrier that I had to experience that bc I love that store, and until "patty", I loved everybody in there. I can't say that I'll revisit that store, and if I do it definitely won't be on the days she works.

Read full review of CosmoProf Beauty
Hide full review
ComplaintsBoard
H
7:25 pm EDT

CosmoProf Beauty - Customer service

Was greeted at the Bristol, VA. Store and screamed at to wear a mask, I was wearing a mask and had pulled it down to breathe. Pulled it down to breathe with no one close to me. This is experience was humiliating and embarrassing, because there were customers in the store. The store said 5 customers allowed and 4 people were working. If your store is limiting guest then cut staff... not customers! Educate your staff on customer service! This is the 3 rd and last time I will be embarrassed in that store.

Read full review of CosmoProf Beauty and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tressababy123
US
Jul 29, 2020 9:30 pm EDT

Heather, You know this is not how this went down. Tell the truth!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.