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CB Internet Providers Cox Communications 5703 Wigfield Way, Burke, VA, 22015, US
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Cox Communications
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Cox Communications company logo

Cox Communications

5703 Wigfield Way, Burke, VA, 22015, US
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1 complaint
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www.cox.com
Category
Internet Providers

Cox Communications reviews and complaints 1

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L
9:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cox Communications - email settings

I need my email inbox "settings" to display 100 items per page as cox permits. Despite my making the change to 100 display items as per cox directions my email inbox does not display 100 items. When I am able to try to contact cox support in the evenings (10 pm est) I receive either messages for "longer than usual wait times" recording for holding over 10 mins+ and the chat option always says it no representatives are available either. I have sent 2 emails to cox support & have received no adequate response. They can make this change for me easily if I could only reach them. Help

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Update by Linda Bres
Sep 08, 2014 9:30 pm EDT

I need my Email Inbox "Settings" to display 100 Items per page as Cox permits. Despite my making the change to 100 display items as per Cox directions my Email Inbox does not display 100 items. When I am able to try to contact Cox Support in the evenings (10 pm EST) I receive either messages for "longer than usual wait times" recording for holding over 10 mins+ AND the Chat Option always says it no representatives are available either. I have sent 2 emails to Cox Support & have received no adequate response. They can make this change for me easily if I could only reach them. HELP

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The complaint has been investigated and resolved to the customer’s satisfaction.

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