Menu
For Business Write a review File a complaint
CB Drug Store CVS 3001 Virginia Avenue, Collinsville, VA, 24078, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

3001 Virginia Avenue, Collinsville, VA, 24078, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
E
12:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - horrible and negligent service

I have chronic back problems and I take pain medication daily. I need my meds to function normally. This being said. I go see my doctor the day before she retires and get a new script with 3 refills until I can find a new doctor. I use cvs because walgreens wasnt accepting my insurance at the time, anyway I get my first prescription filled, which wasnt ready at the time promised and I waited in the store for over an hour waiting on that one, which isnt the worst of the problems, I get home with the medication and notice that they put refills will require authorization, I call the pharmacy and tell them of the problem while its fresh and they say no problem they will note it and will be able to refill no problem..30 days go by and I call about my refill and they say that they cant do anything about it because there is no refill and they cant contact my already retired doctor, so I have them pull the paper prescription, which they complained of having to do saying that it wouldnt change anything, which it did and they apoligize for my inconvience.. Blah blah blah.. Then they tell me it will be ready around 7 pm.. I called at 6.. I get there and they tell me I cant have it filled for another 2 day because its a narcotic.. Which I wasnt told on the phone... Then I go back 2 days later to have to go through the whole process again.. With the most hateful old hag they could possibly have working there.. And the whole time no pharmacist anywhere.. Which I thought had to be present at least in the building.. Maybe im wrong.. But anyway they seriously need to get something done about this whole mean pharm. Tech problem.. No sense in it.. Please just take your business somewhere else... Walgreens is alot better pharmacy!

Read full review of CVS
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.