Amazon

my name is Tony Bobet. I resided 1710 Seward Avenue, Bronx, New York City, 10473, apartment#5-g. I am filing this complaint to Amazon.com located at 410 Terry Avenue North, Seattle, WA 98109. I order an item on August 26, 2019, Dell 2120 Laptop, Intel 1.5 g-h-z, 2 g-b Ram 250 g-b HDD, 10.1 monitor. Price: $80.65. I file an complaint to BBB.com, Consumer Affairs and no one is helping me. And, I also I file an complaint to the seller, AL DIVINE COMPUTER and They lied about everything. They will send an Return Label to me on August 29, 2019, and also on September 5, 2019. I do not believe them. And, if they send it to me. I'll send it back to them. Below, at this page, I have some proof that I was proof for an refund from Amazon.com.

I bought a Tag Heuer watch sold by a company by the name of Watch Passion. When I received the watch I took it to the Tag Heuer Sole Authorised Distributor for verification. They informed me that the watch was not original but a counterfeit. The watch was send to the police as it is an illegal product. I informed the seller about what I just described. They asked me for a letter from the Distributor explaining why can they say that the watch was fake, for them to investigate. I submitted the letter to them and never heard ftom them again despite sending more emails asking them for a refund. After not receiving any reply from the seller a A to Z case was open with Amazon for a refund. Amazon has declined the claim twice lastvtime thecreason was that they have confirmed that the seller is an authorised Tag Heuer reseller. I confirmed with Tag Heur that Watch Passion is not an authorised reseller of theirs, in fact they dont know who that company is. I informed Amazon of that and asked them to send me the proof that seller is an authorised reseller of Tag Heuer and they never did. Since then I have kept calling and sending emails to Amazon asking for a manager to call me and to reopen my case without anybody contacting me. The seller is still selling watches through Amazon which means more people are buying fake watches thinking that they are original and Amazon is doing nothing about it. That is a crime, fraud, and Amazon is knowingly facilitating it. Amazon should stop the seller from selling and contact all the clients that bought watches from him for them to verify them and return them if fake. I have told them to do that but they haven't. They are allowing for their clients to keep a fake product having paid for an original one without knowledge. That is surely a crime as well. I want a refund from Amazon as my purchase was covered by their A to Z warranty and they are trying not to pay an ignoring my claim and multiple calls.

I have only once bought anything from Amazon.com. Amazon then sent me an email saying I got a free month of Amazon Prime.

Next month, Amazon charged my credit card $101.11 for something I did not want and will never use. I was supposed to read their SPAM and jump through a bunch of hoops on their website to stop from being automatically enrolled.

I can't read every spam email and do something to stop from being charged against my will. This should be illegal. If you pay with a credit card you're at their mercy. They are ruthless.

If they trick half of their 2 million plus customers into paying for this, they will make over $100 million. No wonder they are so sneaky. Shame on you Amazon!

I made a purchase on 7/29/2015 for an item Amazom.com showed they had stock. Delivery was said to be 5-7 days. After 10 days I checked the status of the order and it had not shipped yet. I spoke to customer service and was told it was an Amazon item and was on order even though when I placed the order they had plenty of stock. They said it could take 4-6 weeks for the item to arrive and asked if I wanted to cancel the order, which I said no. Today I checked the status of my order and discovered Amazon cancelled the order in mid-September and never notified me. Amazon has other suppliers selling the same item but at a higher price which they will not match. This is not a good way to conduct business and I am very dissatisfied with Amazon.com. Beware of any and all purchases you make from Amazon as you may never receive them.