KFC reviews and complaints 1
View all 3461 complaintsKFC - bad service
The staff that work in this fast food restuarant are rip offs. We ordered the box lunches and subsituted the beef for chicken and paid the extra cost. When we sat down they subsituated the bean burrito with bean, no chicken. When we told them at the counter the male worker went to the back spoke something in spanish and came back telling us they would be another extra charge for that. We disagreed and walked out of the restuarant, we went back in to get out receipt as they never gave us one and the female worker in the back was shouting and telling us she will not give us a receipt. At that time we said you legally have to give us a receipt and she did eventually and as we thought it shows CLEARLY on the receipt we paid extra for our chicken. We left our food and swear we will never come back here again. A very poor bad service and I contacted the Better Business Bureau and they submitted the compliant and never received a response from this horrible company and have listed them as a poor customer service company.
The complaint has been investigated and resolved to the customer’s satisfaction.
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You made that big of a deal from not getting chicken in a burrito from a cheap restaurant. How much extra did you pay here, 5 cents? Man, just get a refund and leave. The universe is not going to change to please you.