Menards reviews and complaints 1
View all 724 complaintsMenards - Online order and store pick up
I purchased an online order. It was split into 2 orders with 2 seperate receipts and 1 didnt include a barcode which made everything a huge mess. No workers seemed to be able to help us with the second order (which was really just one order they seperated into 2) and it took over 3 hours to pick up this order because the site is a mess and the workers are completely clueless and one order somehowbecame two orders.. Do better Menards this is ridiculous. Ordering online should be EASIER! Not harder! How disgraceful and downright shameful. I ordered a total of 4 small items. SMALL ITEMS. Never again. Reporting this to the BBB.
Desired outcome: Do better!
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