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Valu-Pass

Valu-Pass review: Fraud 8

B
Author of the review
6:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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The company operates under the following websites
www.globaltravel.com
www.gtimemberships.com
www.valu-pass.com
www.journeypass.com

Phone: [protected]
Fax: [protected]
Address: 2600 Lake Lucien Dr Ste 201
Maitland, FL 32751

Management:
Randall J. Warren - CEO
Mr Michael Gross - President
Mr Jim Gritz - Member Services Manager
Michael A. Gross - D.
Ms Michelle La Plante
Mr. Randall Warren - CEO

Additional Phone Numbers
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]
Tel: [protected]

Additional Email Addresses
[protected]@globaltravel.com
[protected]@globaltravel.com
[protected]@globaltravel.com
[protected]@valu-pass.com

Valu-Pass.com = Infovpass.com = globaltravel.com = gtimemberships.com = www.journeypass.com
TOTAL SCAM!

Buyers be aware, do not ever be lured into Valu-Pass Promotional Offer, it's a total SCAM. Their Promotional offer states $100 Walmart gift voucher JUST FOR SIGNING UP and try their service. It's a SCAM, do not fall for it. Scam tactic 1) Once they get your credit card, they are in control. they will not mention at all about $100 Walmart gift voucher and really hope that you'd forget too Scam tactic 2) If you call them about the $100 Walmart gift voucher, they will tell you to fill out paper work first, and the paper work says that they will not issue you a gift card after 30 days (AFTER TRIAL PERIOD ENDS AND YOU'VE FOUND OUT THAT THEIR PRODUCT IS WORTHLESS BUT IS STILL CHARGED $99 MEMBERSHIP FEE) Scam tactic 3) Even if you stay on and get charged, they will ask you to make required purchases through their link each month for 4 months before you're eligible for the $100 Walmart gift card, by that time, they've ripped enough profit from you as well as your purchases through their link that they MAY consider issuing the gift card. Scam tactic 4) Even though they say you can call their 1800 number to cancel before the 14 trial period expire, the 1800 number is corrupted and THEY WILL ONLY TAKE CANCELLATION ON LINE, that's when they've already charged you the $99 dollar fee.

If you've been scamed, please file a complaint with Florida BBB
http://www.bbb.org/central-florida/business-reviews/travel-agencies-and-bureaus/global-travel-international-in-maitland-fl-10000887

Their customer service is [protected] / [protected] /[protected]
They are registered as Global Travel International AKA Valu-pass.com
Phone: [protected]
FAX [protected]
Address: 2600 Lake Lucien Dr Ste 201, Maitland, FL 32751

8 comments
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MiriamPoppe
Rockford, US
Jul 08, 2014 6:25 pm EDT

I totally agree this business is a scam, I fell for it because I shop at Walmart all the time and use their gift cards and coupons to buy things. I never expected something like this to happen to me. I got suspicious after they asked for my info like 5 different times during the so called "sign up" process. The only way I found out it was a scam was through this website. Thanks to whoever organized and put it on the web, I now know what to look out for. Thank you!

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Veronicat123456
Portland, US
Sep 08, 2014 1:08 pm EDT

So... how do i get out of this scam?!

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shadyf
Winnipeg, CA
Nov 20, 2014 7:00 pm EST

Please how do I get out I just got my visa plastic help me

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If it sounds good it's not
Church Hill, US
Nov 27, 2014 1:15 am EST

I agree totally that this is a SCAM RING! I signed up yesterday, and so glad I looked up their website to find all this information. I immediately called to cancel my membership. With no help from the phone contact, I requested to cancel online. I received a email stating the following: Just saw your request to cancel but you did not complete payment. We would love for you to be one of our customers, so I went ahead and generated a discount for your cancellation. I also included some testimonials from recent happy customers for you to check out.
I would like to know when is there a charge to cancel an offer after stating you can cancel anytime? THANKFUL I SAW THIS ALERT! I have learned a big lesson!

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pohono
Anaheim, US
Jan 30, 2015 5:12 pm EST

They got me too. They called saying since I entered the jackpot sweepstakes that the call was to give me an extra entry.I asked her if she was with publishers clearing house as they were the only sweepstakes I entered. she said yes. then she asked if I was interested in a 100 gift card for answering a survey that would take 20 minutes. I said ok. I've done paid surveys before figured it was the same thing. The next women they transferred me to came repeating how if I said yes I would be charged 4.95 for the card to come fed ex. I said what about the survey? She said the survey would come in the mail with the card. If I wanted the program I would be reviewing I could sign up over the phone. If I didnt then I could keep the gift card and buy myself something special. Good lord she repeated her self a dozen times and then transferred me again. This next person asked if she explained what was coming int he mail. I said she explained I was paying 4.95 for the gift card and that I would be reviewing a program. But I didnt know what the program was. He said it a program to help me with my shoppings. I said ok. He took my cc number and then transferred me to a recording that repeated the details again. Asked me to verbally agree. I did. Then it said the name of the program was valupass. And it hung up. Yesterday my cc company called and said valu pass tried to charge several small charges like they were testing to see if it would go through and then a 22 dollar one. I said nope didnt authorize those and she cancelled my card and sent out a new one. It's been a week nothing has come in the mail. I'm glad all they got was 5 bucks out of me but geez. someone needs to stop these people.

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Crystal Moran
US
Oct 07, 2016 5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They got me as well. I shop at Walmart all the time. I done a brief yes or no survey about medical troubles . Was 1 for yes and 2 for no then was connected immediately after finishing survey. Tge servery seemed ok . Was medical ?s, such do u or loved one suffer from pain or need affordable dental care. I continued when I heard dental . I was ask if I knew y I had been selected for gift card. Was told from all the shopping I'd previously done At Walmart acclimated. U want to know what to do ! I think I am going to just report my card ilost or stolen. All I know to keep the out j

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Артём Тавакалян
US
May 10, 2017 3:02 pm EDT

Some one can help me out what steps I should take? Got off the phone with them like 20 min ago

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LizaH
US
Nov 07, 2019 2:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thought I was calling to refill a prescription at Meijers for my dad; the 'gift card' was offered and I thought it was through Meijers. Turned out I dialed one number off and didn't realize it until after the call. Thought it was Meijers people making the offer and I was safe to give credit card info. Halfway through, it just didn't feel right, but they were persistent and persuasive. I got a fraudulent charge notification from my credit card company, thank goodness. I tried to take as much info from the scammers as I could, I tried to log into the website 'Valu-Pass.com', but it didn't recognize me; so I called my card company and already three other fraudulent charges of small test amounts were on my card. Those were removed, and a new card with new numbers is on its way. Whew! And I thought I'd never fall for giving my info out like that, so glad I could stop it before it got deep. Thank you Comenity for watching out for me!

  1. Valu-Pass Contacts

  2. Valu-Pass phone numbers
    +1 (866) 581-4705
    +1 (866) 581-4705
    Click up if you have successfully reached Valu-Pass by calling +1 (866) 581-4705 phone number 0 0 users reported that they have successfully reached Valu-Pass by calling +1 (866) 581-4705 phone number Click down if you have unsuccessfully reached Valu-Pass by calling +1 (866) 581-4705 phone number 0 0 users reported that they have UNsuccessfully reached Valu-Pass by calling +1 (866) 581-4705 phone number
  3. Valu-Pass emails
  4. Valu-Pass address
    1060 Maitland Center Commons Suite 305, Maitland, Florida, 32751, United States
  5. Valu-Pass social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024