Valvoline Instant Oil’s earns a 1.0-star rating from 4 reviews, showing that the majority of vehicle owners are dissatisfied with their service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Battery
Valvoline battery in my daughters car supposedly has "3 year warranty" and doesn't expire until 2025. The car is stuck in my driveway, wont even jump or charge at all. Removed battery and took to valvoline oil change on Rodi Road location in Penn hills PA, they tested, came up in "yellow" duefor change, but they wouldn't replace unless its in the car, which wont start at all or jump. The battery is 2 years old and already dead completely. Supervisor took my number saying they'd see if the store manager would do anything, but no call.. ill just go to advance and get new battery, that'll at least be covered by warranty in case. I don't recommend getting a valvoline battery. Out like 80$ and dead car.
Confidential Information Hidden: This section contains confidential information visible to verified Valvoline Instant Oil representatives only. If you are affiliated with Valvoline Instant Oil, please claim your business to access these details.
oil change went bad
on friday 8/04/23 before going to mexico i stop on valvoline on murrieta california and did a oil change and air filter replacement..satuday morning we hit the freeway to go to mexico...Tecate is like 2.45 hr drive from wildomar..got to Tecate and the car 2020 nissan sentra starting to smog and losing power and noise on motor...got to Tecate arount 12.30pm left Tecate around 4.00pm..coming from Tecate to wildomar lights stating to turn on oil and motor and a dosh board a err engine malfuction power reduce service now...toke the car to the nissan and pay $200 for a diagnostic ...Nissan mechanic show me that the car had no iol at all...and that the oil presure punp could be damage...whent back to valvoline Manager took the paper that nissan give me and they only are going to get back $124.00 ... about $200 plus labor and parts for the oil pump presure! and i have pic...if need it i will post them thnz
Desired outcome: please respont i apreciate
Oil change
Brought my 2014 Buick Regal for a standard oil change. I had a $10 coupon. I was told I needed extra oil, and it had to be special oil type. Was charged $99.99 for synthetic oil change with 6 quarts and a filter. Additional $10 for extra oil. Additional $27 for filter- the total was $135.00. I only noticed how much I was overcharged because I took my husbands car today for the same thing and it was $60- which includes the extra cost to top off my radiator fluid. I looked at my oil change from the prior two changes, and noticed I was charged $69-$135 for the same car, same service. I called a mechanic to ask about this and was told there is no such thing as extra oil charge and even if they tried they couldn’t put 7 quarts in and 2 oil filters.. Im so mad! I have all of my receipts.. which they emailed one without asking so I didn’t get a chance to look it over and trusted I wasn’t being swindled.
Is Valvoline Instant Oil Legit?
Valvoline Instant Oil earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Valvoline Instant Oil's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Store.vioc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Store.vioc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The presence of an iframe in store.vioc.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- Store.vioc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The store.vioc.com may offer a niche product or service that is only of interest to a smaller audience.
Oil change was fast, but they messed up my battery
Oil change was fast, but they messed up my battery. Left the store and 40 minutes later, my car wouldn't start with a loud boom sound. Their report said battery was okay, but clearly it wasn't. I was stuck for hours and missed picking up my kid. They even sent me an email saying my battery needed TLC shortly after. How did they know? I'm reporting them to the Attorney General and ComplaintsBoard.com. Check your receipts and emails for proof. My car has around *** miles and was made in ***.
Valvoline Instant Oil Reviews 0
If you represent Valvoline Instant Oil, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Valvoline Instant Oil
At Valvoline Instant Oil Change, you can expect to receive top-quality service from experienced technicians who are dedicated to providing you with the best possible experience. Whether you need an oil change, tire rotation, or other routine maintenance services, Valvoline Instant Oil Change has you covered.
One of the things that sets Valvoline Instant Oil Change apart from other automotive maintenance providers is their commitment to using only the highest quality products. They use Valvoline motor oil, which is known for its superior performance and protection, as well as other top-quality products to ensure that your vehicle is running at its best.
In addition to their commitment to quality, Valvoline Instant Oil Change also offers a number of convenient services to make your experience as easy and hassle-free as possible. They offer drive-thru service, so you can get in and out quickly, as well as online appointment scheduling and a mobile app that allows you to track your service history and receive reminders when it's time for your next appointment.
Overall, Valvoline Instant Oil Change is a trusted and reliable provider of automotive maintenance services. With their commitment to quality, convenience, and customer service, you can trust that your vehicle is in good hands when you visit one of their locations.
Overview of Valvoline Instant Oil complaint handling
-
Valvoline Instant Oil Contacts
-
Valvoline Instant Oil phone numbers+1 (512) 218-4002+1 (512) 218-4002Click up if you have successfully reached Valvoline Instant Oil by calling +1 (512) 218-4002 phone number 0 0 users reported that they have successfully reached Valvoline Instant Oil by calling +1 (512) 218-4002 phone number Click down if you have unsuccessfully reached Valvoline Instant Oil by calling +1 (512) 218-4002 phone number 0 0 users reported that they have UNsuccessfully reached Valvoline Instant Oil by calling +1 (512) 218-4002 phone number
-
Valvoline Instant Oil address2710 S Interstate 35, Round Rock, Texas, 78681-7909, United States
-
Valvoline Instant Oil social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
Most discussed Valvoline Instant Oil complaints
BatteryRecent comments about Valvoline Instant Oil company
BatteryOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
If you haven't already, try calling Valvoline again and ask to speak directly with the store manager or someone higher up. Sometimes persistence pays off. If that doesn't get you anywhere, you might want to contact Valvoline's corporate office and explain your situation. In the meantime, getting a new battery from Advance is a solid plan, especially since they have a good warranty. Hope it gets your daughter's car back on the road soon.