VarageSale
Reviews and Complaints

I have so much problems with Regina Admin Erika Lee

She is the most meanest , not helpful & …

I am a VarageSale Member since I think about 10 years , or so , who is always very active…. Very respectful to other people & caring about my account (that it says loudly in all almost 800 praises…)

I’ve never post anything illegal…

I am a 60 years old who is trying to downsize my whole life of love of collecting beautiful items, vintage & antique & furniture…

Everything, & because of that , I have lots of items …

I had few adds that I posted as a few items in one ( different size tables for example) & I specifically & carefully explained about each one with it’s picture, size & price…

I post them in section of “ I am having sale”

The Admin texted me & said , she is Deactivating my page, because of that ….(I had few of this kind ; all Silver Plates…all mirrors … ) I seriously don’t understand why my page is deactivated by her, I did try to do what she is asking… I even told her to go ahead & erase whatever you dislike…

I don’t understand, why I am going through this hell of experience for something so not even important… I haven’t post anything illegal… not harassing anyone …what is so wrong that I have to go through this punishment!?

I keep sending her text & ask her to release my page… but unfortunately she is taking an advantage of her power in order to make a hell for me …

I always see & hear why people either not joining VarageSale or dropping off because of the behaviour of admins… all they do is to cancel & inactive your page left & right…

Now I really understand why VarageSale has so many negative reviews….

The most horrible thing is that you don’t know who to complain if you have problems with the admins & their way of treating people.

I appreciate your time reading my message & hoping your reply back .

I hope my complaint hear & read by someone in order to make changes in this website & make the site more enjoyable for people instead of this “ Hell Experience “

I am active in other buy & sells page & post my items exactly the way I post them in VarageSale & has never , ever problems with them or their admins…or never my account has been deactivated or revoked or pended .

This admin rep did the following:

1. Stated they were not allowed to request personal ID; then immediately asked for it.

2. Questioned my integrity by asking for proof of my first and last name.

3. When asked for their supervisors contact information; they provided a link to a “bot” response.

In summary, they encouraged me to be deceitful and essentially called me a liar in two consecutive sentences.

My request: this “Erika Lee” be dismissed immediately for deliberately putting not only my integrity at stake but placing the company in a vulnerable position.

Hello i am a Italian citizen working for the Us Air Force . I’ve had Varagesale for many years up until 2 days ago. My Facebook has a nickname Lorenzo Lollo ( my son and i) .Your Admin Al Logan very rudely and in a bully way revoked my account saying I have too many accounts and that I should use my real name. I asked to see the regulations i got no reply. I pointed out other people with nicknames, no reply. Mr Logan has broken all the military cybersecurity regulations by asking a copy of my base pass and where i work.

Mr Logan says he supports the Base General rules however these are not the General ‘s rules.

Plus I should be free to name my Fb in whatever name i please. I will take this to a higher chain, this is totally unacceptable! Thank you.

Shane Purcell

Steinbach MB

[protected]@outlook.com

A female had frozen chickens posted under the category deemed only for free items. When I messaged her I learned that they were in fact not free and that she was charging. I got annoyed and told her "Why do people keep on posting for sale under the free category, it's just wastes our time, and it's really not rocket science". Erika Lee the power-tripping admin who EVERYONE complains about deemed that "Harrasment". I didn't threaten, make fun of, cause mental anguish, tease or repeatedly mssg the seller. I sent one mssg, that's it one single mssg and she calls it unsolicited opinion and Harrasment. She is so far out of line that it's getting ridiculous already. 6 week band for making one comment that was any sort of Harrasment. I tried putting a complaint in with Varage sale head office about Erika Lee before and they told me to take it up with my Administrator Erika Lee. Yes they told me to take my issue with Erika Lee to Erika Lee. She needs to stop this ridiculous behavior. At one point I had my picture as a profile pic and I am very obviously indigenous and then low and behold this stuff starts happening. I have since removed my picture as I believe Erika is looking for any reason to rid the community of me because of my appearance. She needs to be stopped and my acct should not be on the hook for a 6 week ban. I'm sure if you speak to her that she's going to just lie her way through this. It's ridiculous how she's treating me. I can't attach photos if my one and only comment that i told you about as she blocked access to my account. The woman told Erika that I also mssgd her out of the blue which is also a complete lie. I believe Erika Lee is being sexist and possibly racist towards me.Please help!

The admin allowed me from Nanaimo to enter the community with the understanding I must travel to Cowichan.

I knew this and assured them.

When posting items October 22/22 I forgot to ad my info in for when I would come to Duncan. It was sent to admin. The admin went aggressive, bullying, arrogant, ignorant in their messages. How do they get penalized?

Will be deleting my account. Leeann deleted all my accounts. I help friends sell stuff from different areas and because my profile says I live somewhere else she deleted them and said I should have my friend sign up. I can sell on any other site no problem this person is their problem and will be their down fall. After this I have posted on Facebook and anywhere else that I can that this app is no good. Haven’t sold anything in years anyways. I’ve sold more on Kijiji and Facebook. Can’t even get a hold of VarageSale as it’s automated now. So done with this site and I was here from when it opened up.

I was a varagesale member for 3+ years. I had over 1000 praises and no complaints. I bought and sold hundreds of items. Lynn Gray the admin took a dislike to me and gave me a strike when I posted about another member ripping me off on an item worth $100+. She told me that me complaining about another member violated the rule about being nice to other members. What about the member that ripped me off? Did she get a strike or get banned ? Lynn wouldn’t tell me. I disagreed with her opinion because “being nice” is such an open interpretation to so many things. Months later I saw that Lynn said we couldn’t increase our price as a seller after posting something. This was regarding another member who charged a $5 delivery fee if the buyer wanted delivery. My feeling was that she didn’t increase the price, she just added a delivery fee. Lynn disagreed with me vehemently. So I emailed varagesale head office and asked them about this. They agreed with me. When I told this to Lynn, she lost it on me and banned me off varagesale FOREVER. How ridiculous and childish. I kept copies of all her rude comments and see that other members have filed complaints about her also. How does one rotten admin have that much control? When Lynn told me that she was stopping my membership, I messaged 6 people on varagesale that I had dealt with and asked them for their help in supporting me. Varagesale then said I was mass emailing. I only sent this message to 6 Regina people. That is not considered mass mailing when there are hundreds of members. I would like my membership re-instated please and thank you.

On July 3 , 2022 my membership was revoked for posting an inspired LV purse for sale. I had seen many people posting these purses selling without a problem. The day I made my post my account was revoked. I messaged the administrators and like always they are all so rude. I have seen many sold this year and there accounts don't get revoked it's almost like the administrators pick and choose who they want to mess with. I lost out on sales because of them shutting my account down. Due to not being able to work at the moment this has been my only source of income and I explained that to them but they had no mercy on me.

I’m holding my baby at night scrolling through, and bam! This crazy noisy add starts playing, all hell breaks loose! Baby is awake! Again! Wifes awake now too! You cant make it stop fast enough, come on vs! You’re not a video platform, why do I have to be careful for my bloody sound! (the work I do has me oncall I need to hear my phone) I get it if im playing youtube, but its varagesale! Varagesale is pictures! Please make it a urgent repair vs is broken till this is repaired

I don't have a facebook account or a mobile device so now because of that I am unable to make an account. I will not support facebook and I do not have the finances for a cell phone. So now because I want to be able to shop used I am unable to because of your system. That is terribly annoying and I feel discriminated against just for not wanting to support a discrimatory platform.

I am quite disgusted.

On May 11th, a lady sent full payment for item I had posted. She wanted to pickup that evening, I agreed it worked for me. She then wanted to come May 13th instead. Once again, I agreed to that day. May 13th came, she then again postponed pickup until May 14th. I agreed that day worked, once again. Keep in mind I had been hanging onto the large 3 piece item for a few days now, when my house a tiny little place. Limited storage and space. I stated there isn’t enough room. Then she told me an emergency came up and Demanded her money back along with threatening to call police if she didn’t get it back. I thought this app was Buyers Beware? I stated no refunds and then told her someone would be home May 14th for her to pickup. Meanwhile I sent the screenshots to Admin Erika Lee and received No response. Erika proceeded to disregard the previous msgs/screenshots I had sent. She Advised I had 2 options. Arrange for diff day pickup, or refund her. Buyers beware? Anyway, I agreed and had already told buyer she could come the next day. I told Erika this, told her I put items outside for her convenience to pickup whenever she had free time. Last message I received from Erika stated she was waiting for confirmation form buyer that she received items. I have heard absolutely Nothing from Erika since then, and now find out my account is now back to pending status. She will not give any written reasons why, or which rules I had broke, NOTHING. If you’re going to ban someone for whatever reason, I believe they should be Notified when and Why! Power trip much?

Admin Leanne Mathews admins MANY different communities. She messaged me to remove my listings and post them all under one. When I went through the Rules and Terms of service and it was NOT listed there she removed me from ALL communities she manages. Then I joined the community to where I am moving and she demanded to know when I was moving, When I told her that was private information she did not need she denied me from that community as well. I emailed VarageSale to let them know about her behavior and I am clearly not the only one. She has bad reviews on her page and the app store as well as here. It is time to remove this power-hungry admin. She bullies people into giving her unnecessary information or it's her way or the highway.

I had my account suspended because I dropped the last two letters of my name on Facebook in order to protect myself. Seven years ago I was a victim of identity theft and after struggling for over a year to fix the issues I was advised by a lawyer never to use my name on social media again.

I had over 500 praises on VarageSale, had made top me ever repeatedly and had been using the app faithfully for over seven years. I did nothing wrong and was signalled out by one of the admins who seem to be on a power trip.

I decided to delete my account as honestly the whole thing was so incredibly ridiculous. Blocking someone from using the site for over two letters of their first name? I had done NOTHING wrong and had been using the name on the site that way for four years.

After deleting my account my mom, who sometimes used it too, was pretty sad so I attempted to make her her own account using her email and my phone number because all she has is a landline and they denied it saying that I was trying to create a new account and that I was banned from the site? For one the account wasn’t for me or in my name or under my email and for two I voluntarily deleted my account. I have no idea how this is ethical behaviour or why they would choose to persecute someone who actually hadn’t done a thing wrong. This app is a scam and the people in charge just seem to be on some kind of power trip that they lord over whoever they can get away with.

I'm a faithful Varagesale user with many praises and was revoked this morning from because I chose not to list my full name on Facebook - this is ridiculous! Varagesale, update the profile so I can change my name on your app rather than changing my FB profile! The reasoning is so that people can verify who I am but Varagesale doesn't link to my FB profile and the only way you can verify who I might be is to search for me and maybe home my profile pictures match?! This is absurd and oddly strange since I can't even verify the admin who's harassing me! Furthermore, unless there have been complaints about how I sell or buy, how is my name a problem or issue? Varagesale should allow the option to use a different name from FB and if you TRULY want to say your verifying peoples account through FB then ACTUALLY link the profile to FB! I would like to have my access reinstated to my community and my FB name should not be an issue unless there are actually issues with me as a buyer or seller. Ideally, Varagesale should allow individuals to share their own name and not have the name default to your FB name.

LeeAnn Matthews needs to be removed as admin of ALL her groups. I am appalled at her treatment of me. Your policy does NOT say that I am required to give my first and last name, and yet LeeAnn has decided that she requires it. I have a long time stalker with a restraining order to prove it. I have moved, changed jobs, lost friends, etc etc etc, but apparently not being able to sell a couple used shirts should be added to the list. The fact that she has revictimized me is OUTRAGEOUS! And shame on you as a company if you stand behind this kind of power hungry admin. That or change your policy so it says "No privacy allowed"

Admin Lynn Hall on Varagesale was upset because me and my girlfriend both had businesses on varage on different accounts. My girlfriend offers reiki, massage and reflexology, I sell crystal products. She messaged me telling me my wife and I have to choose who posts our business. I dont know how she would even know we were dating unless she searched me on social media. Her message was extremely rude, we arent married and we have seperate registered businesses, she wanted us to choose who lists our business. She revoked my girlfriends account numerous times and banned her for life, she is diabetic, cant work and relied on extra income from varage. She had more than 1 business listed. She offers reiki, reflexology and massage. We assumed since they are different businesses they wouldnt have to be categorized under the same. Instead of explaining the reason behind this she banned the account. The admin also took down my used necklace listings stating they are part of my business, I dont sell used necklaces under my crystal business. I have been using my account with no issues for years until she confronted me about my girlfriend. I tried to login and now my account is also banned. I have been trying to contact varage as to how to report harassment from a admin and they wont help me, I am beyond upset with the service this business offers. I am also really creeped out over this lady.

I was recently revoked from my varage sale community by an admin with no explanation given I received no complaints or violated no rules and had a really good buying and selling track record now according to the rules they have a three strike policy and I never even had 1 strike as I never received any warning of any behaviour I did wrong and the group rules state that you will be contacted if you violate a rule this never happened and the administrator was unable to give me a reason for my account suspension from the community the admins name is Lynn and she blocked me from even being able to contact her regarding this suspension this is really unbecoming behaviour and as a Admin of a large group you think her conduct reguarding this behaviour would be more professional. I either want account reinstated or a full explanation for suspension

My complaint is against VarageSale Clarington and Beth Meadler. They removed me from VarageSale Clarington and Scugog. I sent a message to Beth to let her know that I would not be picking the item up and then I get a message from her telling me that based on my member account I have too many no shows. Then they remove me from Clarington and Scugog and I'm having trouble getting on Ajax and Oshawa. I have had many people say they are coming to pick an item up and then they don't show, I just take it back in my house and put it back for sale. I have picked up items that have missing parts and the people well not take it back and return my money now those people should be removed. I think people have the right to change their minds if they don't want that item anymore. I think she thinks that rather then sending her a message I should pick it up even if I don't want it. They just removed without any warning.

I never had a suspension and I got 2 in one shot. She never responded to my question, bad administrator