VesselFinder Pro’s earns a 1.3-star rating from 24 reviews, showing that the majority of maritime enthusiasts and professionals are dissatisfied with ship tracking and maritime data services.
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This version, Not usable
Just downloaded this pro version thinking it would be better then Marine Traffic, but it's not. In fact it is not even close. Fails to update a fleet vessel when other AIS apps are tracking it just fine. I do not recommend until it is fixed.
not working correctly since ios 12
my fleet shows up on the map. but the list is blank
i no longer have a way to select a boat in my fleet or see the names of my fleet
i have rebooted and it does not get fixed
ios12 broke this app
all of the screens that show lists of boats are blank
Not really useful
If you buy this app thinking that you’ll be able to track your vessel, forget it. You might be able to with the ridiculous cost to do satellite tracking. If you aren’t using it to track for a year the cost doesn’t justify it. It doesn’t update more often than free tracking.
Map not working as of August
This an awesome app to look at boats as they travel but as of August the map quit working. If the map works it will only show a small piece of the map.
Deleted the app and reinstalled the app. After I reinstalled the app it got worst but not showing all the boats I watch.
Works excellent! Depending on the vessell
Apparently, after ready some reviews, the vessel I monitor has much better communication with this app then some. Every time I open the app the vessel I monitor, which is in the Gulf of Mexico, is immediately updated and I confirm this with a crew member sometimes to confirm the accuracy of the application.
Save your money
I thought this was what I wanted so I paid for it. After looking more, I found that there are much better apps for viewing vessels and their info. In reality, this one provides very little for $10. Upon purchasing a different one for half the cost, realized that the other one has far more pictures and info. This would be good if it was free, or a buck, but it's not. Do your research.
Not trustworthy App!
I purchased this app for my iPhone 8+ for 9.99USD thinking that it will be better than ‘Lite’ which is free. I work on cruise ship. First three findings were almost close to accuracy of this cruise ship. However, after every 24 hours checking of the position of the same ship it showed the position at the point where it was still, 3 days ago... and still showing same position. No update even after 72 hours.. very disappointing app
Quirky and lame
I expected so much more for 10 bucks. Locks up/crashes often. Loses my fleet and/or signs me out. Doesn't have many features/very basic for an app that I had to buy. Disappointed. I'm giving it 2 stars because I am able at least to track the one ship I'm interested in right now, but I feel it's very limited. The free app isn't even worth the time it takes to download. Does nothing, but again I say I expected more from the "pro" version.
Don't waste your money
This app doesn't work on my iPhone. Why are these apps not tested before release..,the zoom in for Victoria and Vancouver is a disaster, the screen always pop to the East Asian coast line..I cannot understand why these apps are released to make $$$ and they don't even work..
Update: still the same issue ...nobody cares and nobody is responsible... In the meantime the App Store makes the money on app's that don't work... Something is not right Apple !
Good not great
Good for general vicinity (within 100 miles, maybe) but VERY difficult to zoom in for more precise location, particularly for the west coast of North America, on up to Alaska. Map does not come up automatically very well. The "pan" to the west using a finger swipe on the map automatically resets to east coast of Russia if you go too far. Then you have to start over. Happens on both the iPad and the iPhone so I know its not just my device. Frustrating. The regular website is MUCH better. This app is not worth the $2.99, yet.
Go Free
Would be good only if ship reports AIS data. This pushes you into a position wether or not if you want to pay a monthly fee to get satellite positioning, which would be real time.
Paid the $10 but it only showed boats in port. Cargo ship I was tracking left port and still in same position off coast of Australia when I know it is almost in china. "Way over priced". Cargo ship is 2 days away from china and has been at sea over 10 days.
In addition, it keeps dropping my ships and I have to re-search.
Not sure on dynamics but perhaps ship needs to relay positions. I don't need to pay $10 for that info. Their website shows the same. Other websites from other apps show different but still the same problem. Not sure y two different apps show different positions.
Plenty of free sites that give me the same info.
I tried to email the company but got server error from their website.
$10 was a lot to pay for nothing. Garbage...
VesselFinder Pro Complaints 13
Crashes
Just purchased this app, attempted to sign-in with my VesselFinder account, and the app crashes. Don't waste your money on this app.
Useless, fails to find vessels
Other apps and web sites easily find vessels by name or number. This one cost a bunch and can’t locate anything. Would like my money back.
Update?
Made the mistake of updating this app. Don’t do it! The icons are much too small. Now I can’t display my fleet. This was my preferred ais app, no more. Worthless
Is VesselFinder Pro Legit?
VesselFinder Pro earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
VesselFinder Pro has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
VesselFinder Pro has registered the domain name for vesselfinder.com for more than one year, which may indicate stability and longevity.
Vesselfinder.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vesselfinder.com you are considering visiting, which is associated with VesselFinder Pro, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for VesselFinder Pro have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
VesselFinder Pro website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While VesselFinder Pro has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- VesselFinder Pro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Save your money and time!
Lame, inconsistent service. Paid for their "upgraded" service and its garbage. Site goes down, saved vessels dissapear from account...i recommend to go elsewhere
Poor quality. Needs fixing
Cannot login. Keeps saying log in error on server. Tried to reset password. It said it was send an email. Never did. Don’t waste your $$$$. Lost $10 with this purchase
Worst than garbage, less than rubbish, perfect waste of money
I bought to track one specific vessel. It can’t even do that. Perfect waste of money. I only gave it one star because I can’t figure out how to give it zero or minus five.
App stopped updating
As the title says, the app stopped updating and used it for work to track vessel whereabouts. Paid for the pro and now using a free app instead. Waste of money. Buyer beware.
Waste of money I agree
This app cost quite a bit, and its horrible. Ive started using a free one called Findship Lite and it is soooo much better. This app not recommend, wish I could get my money back.
Update
Glad to see y’alls update fixed the app, by making all the vessel names in my fleet bolder so I can see them better. Still don’t have a map to see though. Just blue dots on a blue screen.
Does not show the chart
This app was working great until one day it stopped showing the map. It only shows a blue screen with boat icons. iPhone. Uninstalled and reinstalled it. Bought the pro version and it does the same thing.
$1000 for satellite data!
Once you pay your $10 for the premium version of the app, only then do you find out that the only way to view satellite AIS data for a ship is to pay $1000 per year for their Satellite Plan. Caveat emptor!
Crashes every time you select a vessel!
I've got an iphone5, it doesn't work. Just crashes! Frustrating cause I paid $7 for NOTHING! Grrr..neat idea, but next time test it before selling it on iTunes! Please fix, ASAP! Then I will write a decent review.
Useless
$ 10 dollars for nothing. I wish I could return this crap software. Looses the fleet, tells your partly about positions where the ships were 3 days ago or even longer. Absolutely useless Software. Why isn’t done better?
About VesselFinder Pro
With VesselFinder Pro, users can access a wealth of information on over 600,000 vessels, including cargo ships, tankers, passenger ships, and fishing vessels. The platform uses advanced AIS (Automatic Identification System) technology to track ships in real-time, providing users with detailed information on their speed, course, destination, and estimated time of arrival.
One of the key features of VesselFinder Pro is its advanced filtering system, which allows users to customize their search criteria based on vessel type, size, flag, destination, and other parameters. This makes it easy to find the information you need quickly and efficiently, without having to sift through irrelevant data.
In addition to vessel tracking, VesselFinder Pro also provides users with a range of other useful tools and features, including weather forecasts, port information, and historical data on vessel movements. This makes it a valuable resource for anyone involved in the maritime industry, from ship owners and operators to port authorities and maritime regulators.
Overall, VesselFinder Pro is a highly reliable and comprehensive vessel tracking platform that provides users with the information they need to make informed decisions and stay up-to-date on the latest developments in the maritime industry. Whether you're a professional mariner or a casual enthusiast, this powerful tool is an essential resource for anyone interested in tracking ships and monitoring maritime activity around the world.
Overview of VesselFinder Pro complaint handling
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VesselFinder Pro Contacts
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VesselFinder Pro emailsinfo@vesselfinder.com99%Confidence score: 99%Support
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VesselFinder Pro social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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