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Virgin Active South Africa

Virgin Active South Africa review: virgin active gym membership

K
Author of the review
11:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am totally dis satisfied with my experience at Virgin.
My account has been messed up by Virgin.
Virgin says I owe R1095 when I have proved that I paid.
I had opened the Virgin account through Capitec and then changed to Nedbank. I showed the transaction evidence; I was not believed! I was asked to show a full statement of the Capitec account to prove we had not reversed the transaction. We have not reversed any transaction; maybe Virgin did? In there books?
I can not gain access to the gym that I had paid for.
I am cancelling my membership with immediate affect.
Having an argument when I am expecting to relax is of no interest.
I was told I would be black listed; do so; I don't need credit; I buy for cash. I might just take Virgin on for the fun of it!
Logistics drove my application; I will stick to my current gym.
Above is what I am trying to communicate with Virgin
Keith Bush

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  1. Virgin Active South Africa Contacts

  2. Virgin Active South Africa phone numbers
    +27 860 200 911
    +27 860 200 911
    Click up if you have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 43 43 users reported that they have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 54 54 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number
    Head Office
    +27 216 843 000
    +27 216 843 000
    Click up if you have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 11 11 users reported that they have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 20 20 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number
    International
  3. Virgin Active South Africa emails
  4. Virgin Active South Africa address
    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
  5. Virgin Active South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category