VirVentures
Reviews and Complaints

Purchase Date: Jan 9th 2017
Delivered: Jan 12th 2017
Product returned: Jan 17th
Delivered to Vendor: Jan 20th
Vir Venture sent email requesting for package tracking number: Jan 31st 2017
I thought I was purchasing an office chair at least that what the picture item number and description read, after I entered my payment information and checked out I ended up with a folding table! That was false advertisement to begin and deceitful in so many levels. I called to cancel with sears and they couldn’t help me they said I purchased it on their website but with a third party vendor they gave me Vir Ventures contact information. I attempted to reach Vir Ventures no one ever answers the phone I called on a Sunday someone finally answers, a man, only to tell me that they are closed! I cancelled this order immediately after the transaction had gone through and they still shipped it to me I sent it back for a refund they received the package a week ago according to the tracking and I am getting an email from Vir Ventures asking for a tracking number to assist me with a refund. So pretty much they posted a deceitful item for sale even sears confirmed it was a chair when they looked up the product but when you check out its a table and they want to play with your time and money. I still don't have a refund yet they have their table back. Don’t buy these guys you can can never reach customer service and it’s annoying and freaking mess.

I bought a pyle health phpha56 tv headset from shop your way on my receipt it said sold by sear's and the web site it also said hassle-free returns within 15 days of receipt of merchandise so I called sear and shop your way now they tell me to call this company. Virventures.com for an rma# and return label. I did call them 5 times and told them the headset will not work on either of my tv's. I need to return and get a refund I paid $95.29 every time I talked to that virventures they say we will get back in 48 hours not a word from them. So I called shop your way and they tried to call them and now they don't answer the phone then I called sears were I thought it came from and they now tell me 72 hours all I have tried to do is get the return label and rma# from one of them before my 15 day return runs out I can't afford $95.29 for something that doesn't work. And I ordered trusting that what they say is true hassle free return
My order was with shop your way. [protected]
Said sold by sears [protected]
Then the 3rd company who ship it virventures.com [protected]

Customer beware! Impossible to reach customer service "virventures, " unreachable, no response from this outfit! This makes you wonder how legitimate that they really are! I ordered from walmart.com and they went through this outfit to get me a corner tv stand with fireplace, $332.00 worth of loss! Not only am I out of my money, but also stuck with a useless piece that cannot even be assembled to be used because the main top of the tv stand was damaged in transit from this sham outfit! This was a christmas present surprise for my daughter and was delivered to her by ups but when you go to track it on the walmart site where I purchased it the ups numbers appear bogus and also showing on the screen shot at walmart.com as not even being delivered! I am dealing with walmart customer care dept. , and filed a claim through ups! Instead of this being a surprise christmas present for my daughter it has turned out to be a nightmare! I have called getting an answering machine 3 times, emailed 4 times and my daughter has even called just asking to have the damaged piece replaced so that it can be assembled! I think that the texas attorney generals office needs to look into this companies behavior and activities! I do have photos if needed! Wallmart.com has customer reviews that are misleading to the consumer on this outfit, but when you do a search yourself it is a 59% review rating which is deplorable and unacceptable and puts up "warning flags!" is there not a better business association in the texas area for companies and to protect the consumers? Sitting in tennessee with a useless tv stand and fireplace and out $332.00! Thanks to walmarts!

Ordered a pet gate through Walmart that was fulfilled by Virventures. The gate did not fit. Called Virventures eventually got A RA number 3023111 and returned the gate. They claim they refunded my costs yet there's no refund to my account nor have I received a check from them.
Order number was [protected].
I have confirmation UPS delivered gate to Virventures.

I have purchased an iPad cover from VirVentures over two months ago and did not receive anything yet. I have no idea what to do and how to get my money back. VirVentures support said that they can't refund me because my order was shipped. They said that if I want to get my money I need to wait for my order to arrive and then to ship it back. I'm still waiting for my order and I'm 100% sure it got lost or something. And I can't do anything without VirVentures help. Terrible!

I work in a professional field and have NEVER encountered the evasiveness and level of deceitful behavior VirVentures engages in. I ordered an item that was not as advertised nor sturdy enough for use. When I explained this their reply was they "do not accept opened packages." Luckily, Amazon felt otherwise and initiate a claim into their unscrupulous actions. After the claim was filed, VirVentures "changed their tune" and miraculously decided to accept opened boxes but want it shipped to the original manufacturer and not them (which is very shady). Further, they expect me to pay for return shipping costs and give extremely arrogant responses in their emails. I know they will find some excuse to deny a refund on the item once they receive - this seems to be their pattern of behavior. My best advice is to STAY AWAY FROM VIRVentures - as the "Vir" is an abbreviation for VIRUS!

After over a week of angry emails I finally was provided with a full refund amazon customer service said that as a way of making up for my trouble they even we're going to refund the shipping . The problem is I never should have been charged shipping to begin with because no item was ever shipped, the item never actually existed, the company didn't even have it to sell to me. Besides I'm pretty sure I was supposed to have gotten free shipping on that item as sold. The total was supposed to have been about $80 but was actually over 140 someone charged me too much basically ripped me off. But to add insult to injury the seller told me that they didn't have the item never even did and they requested that I contact Amazon and ask for the item to be cancelled like it is my idea. I believe that was to make the cellar look better to Amazon, but also that way they could charge me shipping charge, and perhaps a restock fee. I think it is very likely that an attempt was made to defraud me. Meal with virventures told me that he was redeeming himself by giving me a full refund, but honestly I should not have needed a refund because I should have never been charged and it should not have taken a week full of angry emails to have gotten a refund

They offered a product for sale that they don't even carry at a price that was better than all the competitors but they had no intentions on honoring it. Instead they contacted me then told me they would not be selling me the item and asked me to contact Amazon and request an order cancellation. I did not want to cancel the order I wanted to buy the air purifiers at that price that is why I committed to buy them and I committed to paying the price agreed upon. I did not even realize I was dealing with him at first As I Made the purchase through Amazon Marketplace I guess I expected Amazon to have my back, we'll see

I placed the order on the website www.virventures.com. I waited for one week and haven’t received any info about the order. After 7 days I decided to contact the seller. I asked to provide info and proof that my order has been sent. The rep told me that my order was cancelled, but he hasn’t explained why. Also they charged me for the order almost immediately. Total rip off. The company is really dishonest and scamming.

I bought some tools from the website www.virventures.com. After I paid for the order, I received the useless confirmation info. As well as I noticed that they started to take money from me. I searched for their contact info, but nothing. I filled a lot of forms on the website, but no one replied. I’m really desperate and I have no idea what to do now. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.