Vital Records Online
Reviews and Complaints

Thank you for sendin it, made him very happy thanks!

It was simple and easy to get what I needed thank you. I used Vital Records Online and it was great. I just went to their website and everything was right there. I didn't have to go through a bunch of steps or fill out a bunch of forms. It was all straightforward and clear. I found the vital records I was looking for in no time. The website was user-friendly and I didn't have any trouble navigating it. The information was accurate and up-to-date. I was able to get the documents I needed quickly and efficiently. I'm really happy with my experience using Vital Records Online. I would definitely recommend it to others who need to access vital records.

Vital Records Online is a grate access for any person to have. It's a website where you can get all your important records like birth certificates, marriage licenses, and death certificates. It's super convenient because you can order everything online and have it delivered right to your door.

I used Vital Records Online to get a copy of my birth certificate and it was so easy. All I had to do was fill out a simple form with my information and pay a small fee. Then, I just waited a few days and my birth certificate arrived in the mail. It was hassle-free and saved me a lot of time.

The website is really user-friendly too. It's easy to navigate and find what you're looking for. They have a search feature where you can enter your state and the type of record you need, and it will show you all the options available. It's great because you don't have to waste time searching through a bunch of irrelevant information.

The customer service at Vital Records Online is also top-notch. I had a question about my order and I called their toll-free number. The representative was really helpful and answered all my questions. They even followed up with me to make sure I received my order and was satisfied with it. It's nice to know that they care about their customers.

Overall, I highly recommend Vital Records Online. It's a convenient and reliable way to get all your important records. Whether you need a birth certificate, marriage license, or death certificate, they have you covered. Don't waste time standing in line at the government office, just go online and order from Vital Records Online. You won't be disappointed.

I got my documents on time and they were accurate.

I needed my vital records urgently, so I decided to seek assistance from Vital Records Online. Let me tell you, their service was a lifesaver! I was able to get the documents I needed in no time. It was a huge relief for me.

The website was easy to navigate, and I didn't face any issues while placing my order. The process was straightforward, and I appreciated that. The only thing that bothered me a bit was the lack of clear instructions on how to fill out the required forms. It took me a while to figure it out, but eventually, I managed to complete everything correctly.

The customer support team was helpful, although it took them a bit longer than expected to respond to my queries. However, once they did, they provided me with the necessary information and guided me through the process. I appreciated their assistance.

The pricing was reasonable, considering the urgency of my request. I was willing to pay a little extra to get my vital records quickly, and Vital Records Online delivered on that front. I received my documents within the promised timeframe, and they were accurate and well-presented.

Overall, I had a positive experience with Vital Records Online. They helped me obtain my vital records promptly, and despite a few minor hiccups, I am satisfied with their service. If you're in need of vital records and require them urgently, I would recommend giving them a try.

I got everythin' that I ordered. It came faster than I thought. Thank You.

This agency is a scam. They pretend to be an official business, charge you, collect personal info, but don't send records. I really hope they don't steal identities.

I got everythin I was supposd to. On time and in tack. The document was exactly what I needed to get my issue straightened out. Thank you so much for your service. The price was also fair.

I paid $89 online to get the packet delivered to my home. The packet had an application to review and it asked for a money order of $25 to search the information I requested on the application. Vital records said it would take them 8 to 10 weeks to process and mail me the document I requested. It's a total ripoff! Why do they charge so much for documents they already have? And why does it take so long to receive them? Oh well, I guess I'll just have to wait. Peace out!

I ordered a birth certificate from Vital Records Online on May 25, 2022. When I contacted the State of GA, they told me to contact my bank because Vital Records Online wasn't listed on their website. The GA website had three preferred providers. I cancelled the transaction right away and got an email saying it was cancelled and I would receive my refund in 3-5 business days. The charge cleared my bank on May 26, 2022. I contacted VRO on June 6, 2022. The representative had me going in circles. I understood the problem he was talking about and he said it was my bank's fault because VRO had issued my refund. I told him I felt scammed and that I would report them to the ComplaintsBoard.com. I recommend everyone to go to the state site first. The fee I paid VRO didn't include the fee I had to pay the state. I submitted my complaint to the bank on June 6. The bank asked for more information on June 9. I got a notification on June 10 that my bank had started and resolved my dispute in my favor. Refund on the way.

I payed $30 to recieve my birth certificate and it never came.

This company say they gonna deliver certificates real quick, but they don't tell ya that it might take like two whole months to get it done. I want my cash back, a refund of 59.00 would be awesome.

I had high hopes when I decided to purchase a birth certificate from Vital Records Online. However, instead of receiving the actual certificate, I was sent the application form. I paid $69 for the certificate, along with an additional $22, but all I got were applications. It was quite disappointing.

I paid this company $69 for a certified Birth certificate. I received an empty folder in the mail and now they're asking for additional payment. I placed the order on 02/03 with Order number 521830. I used my visa debit card to make the payment. Later, I received a notice stating that they are not reputable and requesting more money.

The Vital Records Online website is all about State of Louisiana Vital Records. When you search for "State of Louisiana Vital Records," it pops up and claims to be the official State of Louisiana birth certificate site. They make you pay $55 just to get the application, which the state actually provides for free. And guess what? You still have to pay the state an additional $15 filing fee. So basically, you're shelling out money for nothing. It's a total scam, plain and simple. The website link is https://www.vitalrecordsonline.com/louisiana/birth-certificate. You won't realize it's a rip-off until after they've taken your money. And good luck trying to get a hold of someone to cancel your order. They won't answer the phone or respond to your emails.

Vital Records USA Online is a total scam. They charge you $49 just to fill out a form that you can easily get from the state. Then, you gotta print the form and send more money to the state for the actual vital record. They kinda mention that there might be extra fees from the state, but they don't really make it clear that the $49 you pay them has nothing to do with the actual record fees. So, be careful with this company 'cause you can do the same research for free that they charge you for. Oh, and they even sent me an email sayin' my application wasn't complete 'cause of payment issues, even though my credit card payment went through just fine. But then, a little while later, they sent me the link to the filled-out form. Can you believe it? What a mess!

I paid this company to help me get my birth certificate. But there was a mistake in the first package they sent, so I had to get a new document notarized. Now they won't send me a new packet to get my birth certificate. At first, they blamed USPS for losing the order, but they said they would send another packet. It's been more than two weeks now, and when I called for an update, they just said it's an IT problem. I asked to talk to a supervisor, but they said no. Then the person on the phone hung up on me because I was frustrated. I just want what I paid for. I've been dealing with them since August . I really need this document. I paid for their service, but they're not holding up their end of the deal.

On August 12th, 2022, I ordered a Birth Certificate from a company called Vital Records Online. I paid $95 using my debit card. When I got the package from vital records, I found many mistakes on the documents (which were actually an application for a Birth certificate, not the real Birth certificates). So, I called Vital Records to ask for a refund, and they said I would get it in 5-7 days. But after 10 days, I still didn't get my refund, so I called them again. Then, they changed their story and said I had to wait six months for a money order refund, even though they could have given me my money back right away. This company is tricky and confusing with questionable business practices. I want my money back immediately so I can buy my Birth Certificate from another company.

I ordered a birth certificate online for my grandson to help him get an ID. We faced issues as he needed an ID for his birth certificate, prompting me to cancel. No refund came after a week, so I called again. Initially, they admitted a fault and promised a mailed money order, but that too delayed. On my next call, they mentioned a lengthy wait for my refund and incorrectly stated my account was closed. I insisted on a supervisor, but none were available. Persistent calls and an hour on hold yielded no progress. I contacted Arkansas, who confirmed no communication about the certificate.

I ordered on 10/6 and the money was taken from my account on 10/8. They charged me $89 for a death certificate. Their website said they provide complete and accurate service, but that's not true. They claim to understand the hassle of getting government certificates, but it's hard to believe. Every state, county, and local government has its own rules, and it's almost impossible to know who to contact for a birth, marriage, or death certificate. They gave me a free one-page form, but it was missing important information. I didn't get what I paid for, and they overcharged me based on false advertising. I had to fill out the form myself and send it by mail. I tried to get a partial refund, but they said no. This company is tricking people. Look at the reviews online, including the one I attached. Please investigate. There might be another address: DMM US Vitals Records 2800 Biscayne, Blvd. STE 520 Miami, Fla.33137.

I had problems with communication and records not being shared between parties since March (vital records online). I tried to get my son's birth certificate through VRO, and during the email exchanges, VRO sent me other people's PERSONAL INFORMATION AND BIRTH CERTIFICATE INFORMATION! I called and reported the issue, and they told me to contact the Notarizer because they might be responsible for this mistake. I'm worried that my information was also sent to others, just like how their personal information was sent to me. I asked for a full refund of all the services, but they said they couldn't do it at that time. When I reminded the representative about the personal information of others that was sent to my email, the rep said he would email his supervisor to ask about my refund. Then, I was assured that I would get my full refund (for notary and vital records online services) in June X XXXX.

On 03/01/2022, I paid $59.00 to get my daughter's birth certificate through Vital Records Online. They said it would take 8 weeks to process the documents and send me the certificate by mail. After waiting for 8 weeks, I called to check on the status and they told me it would actually take 17 weeks to process. They also said I couldn't get a refund because they had already received my application. It's been almost 28 weeks now and I still haven't received what I paid for. I think this company is a huge scam pretending to offer a service that customers don't really need. People like me who recently moved to the USA are being taken advantage of by this company. $59.00 is a lot of money for an online document. When I followed up with them on 9/20/2022 via email, they told me to contact the department of health and follow up myself. They also said I couldn't request a refund. What's more, they told me to wait 17 weeks, which is 119 days. But their website says you can request a refund within 120 days. If I had to wait 17 weeks to receive it, I wouldn't be eligible for a refund, which goes against what their website says! This is the biggest scam ever! I complained to my bank and the lady there said this company doesn't seem legitimate.

This company uses fake ads, charges way too much, and don't give you what you paid for. On May 2, I paid $114 (Order number: XXXXXX) for a new birth certificate with the fanciest service. Their ads made me think they're connected to the government, but they're not. They made me do a whole virtual notary thing that's totally pointless for getting a birth certificate. 4 months later, on September 9, I still didn't get my birth certificate and had no updates. I called to ask when I'll get it. I left a message and a few minutes later, they called back and said they talked to the Department of Health (which is a lie 'cause you can't talk to them that fast) and it'll take a few more months 'cause of COVID. The real government service they pretend to be, VitalChek, says they can get you a birth certificate in 20-25 days for way less money. 'Cause this company lied to me and isn't what they said they were, I asked for my order to be canceled and a full refund. The lady on the phone said she'd do it, but I didn't get any confirmation or refund.