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CB Vehicle Repair and Maintenance Volkswagen 2022 VW GTI Autobahn Edition Manual
Volkswagen

Volkswagen review: 2022 VW GTI Autobahn Edition Manual

W
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10:13 am EDT
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I lease a 2022 VW GTI. I have met with my dealership for service and with customer care. I have an audible alarm that dings every few minutes related to the Travel Assist systems. The established fix by my dealership after software updates were not being successful is a steering wheel replacement. It has now been 6 months since I started this journey. The dealership states they can not get an ETA on the new wheel even after 6 months. The dealer sent me to VW Customer Care who told me essentially they can't do anything and that only the dealer can really handle this parts issue. "We understand this must be very frustrating, however we currently have no way to predict when the new part will arrive."

For six months I have been listening to this constant ding ding alarm as I am driving. You can't even imagine how annoying and frustrating it is. How can this possibly be acceptable to anyone in the VW Group. This is a 2022 vehicle and 6 months of my ownership has been listening to this continuous ding and alert message on my dash.

Desired outcome: Just fix the car. Replace the steering wheel as prescribed by your own technicians in a timely manner. 6 months without an end in site is ridiculous.

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  3. Volkswagen emails
  4. Volkswagen address
    Berliner Ring 2, Wolfsburg, England, Buckinghamshire, 38440, Germany
  5. Volkswagen social media
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    Nov 19, 2024
Volkswagen Category
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