tv license they claim I owe money on
As from late last month (june 2011) sms notifications have been sent to my mobile phone stating that I owe money on my tv license. As I have been a paying tv license hold for many years I was a little alarmed by this. I duly checked the status of my tv license payments and have proof that it is up to date. Upon calling vvm, I was informed that the account in question is not mine but my husband's. Now my husband and I have been together for some 8 years and married for 4 years. We have been living in the same household for the past 8 years and have purchased a tv set using my valid tv license. Vvm are now addement that he provides proof of marriage in order to get the so called debt removed from his name. Now what's the point if they are linking me to him? I mean really now. And secondly, how dare they tell me that I owe them money?! I have duly informed them to no longer bother me with incorrect sms notifications or for that matter sms notifications stating that my husband owes them money! I couldn't care if they use a "trace" on him - then they should understand that if i'm receiving the sms notifications and have complained to them that the license he has is no longer valid and hasn't been valid since 8 years ago that they shouldn't even bother to ask for proof of marriage - I mean honestly now. What's more, they have no right to bother me for matters that do not concern me as I am not even married in cop! And am not responsibile for my husband's debt! To put is bluntly: they need to back off when told to do so and get their records up to date before claiming we owe them money.
The complaint has been investigated and resolved to the customer’s satisfaction.
threaten legal action but don't give information
I have received numerous sms messages from vvm inc saying, "your telkom account was handed over to vvm inc, [protected]. Contact us urgently to prevent legal action. Ref: [protected]."
The telkom account in question is from 8 years ago which allegedly has an outstanding balance. To my knowledge I have no outstanding accounts but if provided with appropriate documentation and proof I will gladly pay any outstanding amounts due.
I have requested such information from vvm inc a number of times. The only information they have given me thus far is that the outstanding amount is r1970, 00 and that it is for a telkom (telephone) account. They cannot give me the account number, the address where the account was registered as, the telephone numbers of the line in question, nothing. On friday 18 february 2011 I called vvm 5 times in one day requesting a breakdown of the total outstanding, settlement letter, and copy of the telkom account. I gave them 2 email addresses and my fax number. Each of the 5 times that I called I was told that the information has been sent to me but to this day I have received nothing.
On monday 21 february 2011 I called again, spoke to a man by the name of malcolm, who then told me that a copy of the telkom account has been requested from telkom and that it takes 7 working to be received and they are still waiting for it. He said he would forward it to me as soon as he receives it, in the meantime he will send me the letter of settlement. We verified both email addresses and fax number, he said he was sending it momentarily.
It is now 8 march 2011 and still I have received no telkom account, no letter of settlement, no emails at all and no faxes from vvm inc. And another few sms's threatening legal action.
As I said before, if I owe it, I will gladly pay it, i'm not asking for much, only that I have proper document for my records before I make any payment, what do I have to do to get the documents from these guys?
The complaint has been investigated and resolved to the customer’s satisfaction.
i have been getting calls and sms reminders of payment meanwhile i have been waiting for a paid up letter since december and every consultant tells me that it takes 7 - 21 days it is now february and they are still saying the same Thing!. you dont even deserve the one star ratings thats how bad this is
In more than one occasion, I had agents use racial slurs to insult me and belittle me. The agents humiliate you every chance they get to a point where I dread their follow up calls because its so hurtful. You're already depressed by your situation but their agents make it their mission to drag you even further down
I was handed over by capitec to vvm then we had agreed that I must pay the amount of money then I paid so I needed a paid up letter I didn't get it I called many times I never got helped
Hi I have been trying to get a statement for my payments with no luck. I would like to know how far I am with paying my homechoice account.
Yours sincerely
nicolettemangwane@gmail.com
[protected]
Worst debt collector by far consultant's and management doesn't understand what the term medical boarded means keep on harassing a person even after providing them with all information requested by the consultant case was previously withdraw by Rcs and reopened after a month under new reference now asking same questions again
My cell account is up to date every month they send sms that I must pay they should rather check bank accounts and references number for payment then stop hassling customers with very false smss we don't have time for this incompetent government commissioned fraudulent attorney s
I paid up my edgars account and requested a paid up you send me an sms reminder of payments. You guys. As arrangements that I'll pay 1186 for 3months,I paid from July to September nothing I owe now. I am waiting for paid up letter. Provide with you email I can provide you with my bank statement.
I canceled a SIM card from mtn then when I pay I pay with you vvm now I need payed up letter from you
I came to a payment arrangement with these people after mtn had handed my account over. I have since stuck to my payment arrangement and pay each month on time. Around payday for 4 days straight these people phone me and harass me nonstop. I'm getting sick of being harassed by these people!
There should be no rule for school level results that there should be 10 or more registerations.
Recent comments about VVM company
Unable to get paid up letter for my game accountount
Capital Management Services
18 reviews
Afni
159 reviews
![United Collection Bureau [UCB]](/images/business/48-48/124786/united-collection-bureau-ucb.png){kind=small}
United Collection Bureau [UCB]
28 reviews
Northland Group
56 reviews
Select Portfolio Servicing
60 reviews
hi i have received an sms that i must pay my 8.ta a/c on this ABSA branch;323345 acc;[protected] ref;[protected] inc;[protected] fax;[protected] so i dont know what must i do because all along i was paying to this ABSA a/c;[protected] ref;[protected] fax;[protected] i pay in ABSA then take the receit to TELKOM in Secundar so that they can fax it if i fax on my owne is R82.50 and that is to much for me am not woking my boyfriend he's paying my depts because Mr a Davis, Nontombi they said i must do payments in TELKOM so i did in TELKOM they fax it for me now what must i do because i pay and now u send me an sms that i must pay to u where did i do rong so that my name can be so duty like this tell me what must i do because i pay or mybe if i die everything will be ok my name is NTOMBIFUTHI INNOCENTIA MKHWANAZI ID;[protected] and i cant find a job so am traying to pay now this storries what must i do?