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1.2 3 Reviews 659 Complaints
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Waffle House Complaints 659

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M
8:37 pm EST
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My husband and I were at the Waffle House in Blueridge Ga. Our waitress was real nasty looking and so annoying she yelled at us from one end of the back up to our table what did we want to drink. Then she comes to our table and just stands there and talks and talks. I had to interrupt her and tell her we was ready to order. After we ordered while sitting...

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M
4:24 am EST
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I love everything about the McMinnville, TN, Waffle House, and eat there frequently, except two times this week I have had a really negative experience, due to a waitress named Nicole and her horrible attitude. While she is pleasant enough while at our table, any time she passes by us she is audibly complaining about having to do her job: saying things like...

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R
8:26 am EST
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I ordered a Cheeseburger and fries. I hadn't eaten at a Waffle House before. Silly me... they don't serve fries. They serve hash browns but no fries??? I ordered onion rings. Nope... don't serve onion rings. So I order the cheeseburger and hash browns. I'm given my order and I take it home and open it up. I went to eat my hamburger and couldn't find the...

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R
5:06 pm EST
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I went in the waffle house about 7:49, I order my food had a question about the menu. The waitress was mean and rude. I told her I wanted to eat in, then she yelled at me and told me " I told you to have a seat ". My food then got ready, she then yelled at me again to tell me to come pay. I told her again that I wanted to eat in then she just walked off...

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A
11:14 pm EST
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On 12/18/19 at 1:10PM my wife and I requested 2 orders of the All Star breakfast. One of the orders was an All Star without eggs. We expected to pay the full All Star price. We just didn't want the eggs on one of the orders. A female sever informed us that we could not order the All Star without the eggs. Why? Pls Advise Anthony Hogan [protected]

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J
10:00 am EST
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Morning, I reported an incident on the 12 Dec 19, at approximetly 9:30 pm and no one has contact me concerning the incident. The waitress and manger on duty was very wrong for not giving me service and calling the police on a customer for no reason. I came in the store that night and the waitress yelled across the room is this order for here or to go. I...

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C
11:28 am EST
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Well I order my family some food n it was over cooked burgers; hash browns also everything was not we on burgers as in cheese, lettuce, tomato it was nasty a waste of money. I called n called no answer for hours so I decided to try again the next day a manager was supposed to give me a call back never heard from noone I upset with there service...

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T
4:28 pm EST
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My name is Tammy Boner, [protected]. I believe I was wrongfully terminated after a dispute with a customer. I was the grill cook on 2nd. Shift. A woman and her family came in, they ordered their food and after several minutes [they had almost finished their meals], the woman complained that her son had burnt bacon, I asked the server to bring back the plate...

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K
10:15 pm EST
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I started work at Wh in August I worked 2 nod shift well there a few ppl that quit or left n now want one by well I was told by an assist manager I could leave at 1 am if we was slow n I did just that Wellington went to woe the next day just the same And I was off Thursday well Friday morning I get a call for the manager Shawn saying he need me to come in...

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S
11:03 pm EST
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We frequent the Waffle House near us and usually have decent service- especially in the mornings. However, tonight we stopped by after a football game and we were very disappointed. The store was not busy. There were dirty tables, so we sat at the counter. We waited over fifteen minutes and no one ever acknowledged us. The staff of four all seemed angry...

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D
10:24 am EST
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The customer service was horrible. I stood in front of one staff member she never greeted me she just processed receipts and called the manager over to assist her. The manager never greeted me or asked if I had been helped either. They were both Caucasian women. The only one that helped me was an African American woman and I am African American by the way...

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J
9:01 am EST
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my complete order sat on counter for 20 minutes after cook completed order. eggs and hash brown was ice cold. I eat @ Waffle House for fresh and hot food, waitress all over the place cook did his job, but waitress were so in professional, standing around talking about what happen last night., while food sitting on counter. I will never return to this location. store #0425 Morrow, GA 30297

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B
8:20 pm EDT
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Nasty. Those waitresses were slutty and throwing themselves at every man who walked in. When I left one of the waitresses was in the parking lot smoking a joint. It was so obvious by the smell and way she was smoking it. Never going back! I've heard everyone who works there is a prostitute and drug dealer. I didn't believe it but I do now. Cops been busting...

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C
8:20 pm EDT

Waffle House cook/asst manager

The cook/ asst manager tonight did not get our order right. She mixed the order up amongst our 3 plates.
Our bacon was burned. Only one piece of ham on the chunked hash browns. The toast was white and we ordered wheat. We did not get a biscuit it looked & tasted like a English muffin. Before coming to our table, she spoke very poorly to us and other customers of our waitress Marshan. Putting her down and raising her voice at her.
Our waitress Marshan was Wonderful! She had 4 tables sit down at One time.

10-20-19 from 6:00 P. M. - 7:20 P. M.

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F
10:14 am EDT
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I have been going to WH across the country for 30+ years. I go once a week and get the same order every time and leave a nice tip. This Waffle house happens to be the closest to me since I moved to this area. I have been 3 times and all 3 times have been a disaster. First time they managed to get "chunked" mixed up with onions. 2nd time I came in 10 minute...

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N
8:40 pm EDT
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He sniffed his nostrils constantly and never excused himself to wash or blow his nose. I am appalled and could not finish my meal. Please stop this unsanitary action. My stomach is turning and I will never never eat at a Waffle House again he was very nasty, and was very unprofessional. My party was not the only diners who was appalled by this action. Many...

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J
11:47 am EDT
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I called in to place an order at 10:45 am and the employee that answer the phone told me I had to come in and place an order and they were busy I got here at 11:07am and placed my order and i looked around and the place was not busy I left and came back to pick up my food and ask the manager for everyone name to file an complaint she refused to give me...

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B
8:28 am EDT
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Waitress refused to wait on me and my wife we sat for 30 min finally another person showed up for work and took care of us this same person sleeps in her car almost every other night while clocked in being payed same person and another go out back door and smoke pot if u check your video you will see also this person was involved in a lesbian relationship with a manager at said time and she is still working here !!!

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T
9:25 pm EDT

Waffle House guy named trey

They need to fire this guy. Walked in sit at the bar. He tried to have us move to a booth. Then 25mins later asked us what we wanted to drink. Then another 10mins before he took our order. Still no drinks. Finally got our food and drinks. Had to wait 10 mins to get his attention so we could get silverware and had to ask 3 times for straws. There was only my wife and I and our daughter and 4 other people in the restaurant. All he did and sit around and run his mouth about how he doesn't know where anything is or what was going on. Worst service and worst time at Waffle House. They need to fire this [censored].

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D
1:04 pm EDT
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WE are regular customers of this location & have been reluctant to say anything until today when were were there for our usual breakfast -- the wait staff there work well together & are always accommodating . . . HOWEVER, SINCE THIS LOCATION NOW HAS A NEW MANAGER, see above . . . the atmosphere has become quite a downer. The manager, barks off orders as if...

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About Waffle House

Screenshot Waffle House
Waffle House is a restaurant chain known for its breakfast offerings, particularly its signature waffles. Open 24/7, the menu includes a variety of diner-style dishes such as eggs, hash browns, and sandwiches. The service is typically fast-paced, catering to customers seeking a quick and hearty meal at any time of day.
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Overview of Waffle House complaint handling

Waffle House reviews first appeared on Complaints Board on Dec 19, 2006. The latest review Denial employment was posted on Oct 2, 2024. The latest complaint employees was resolved on Feb 14, 2018. Waffle House has an average consumer rating of 1 stars from 662 reviews. Waffle House has resolved 30 complaints.
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  1. Waffle House Contacts

  2. Waffle House phone numbers
    +1 (877) 992-3353
    +1 (877) 992-3353
    Click up if you have successfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (877) 992-3353 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number
    Customer Service
    +1 (866) 204-5393
    +1 (866) 204-5393
    Click up if you have successfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (866) 204-5393 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number
    Gift Card Helpline
  3. Waffle House emails
  4. Waffle House address
    5986 Financial Drive, Norcross, South Carolina, 30071, United States
  5. Waffle House social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 20, 2024
  7. View all Waffle House contacts
Waffle House Category
Waffle House is ranked 33 among 60 companies in the Fast Food Chains category

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