Waffle House’s earns a 1.2-star rating from 662 reviews, showing that the majority of diners are dissatisfied with meals.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Service
I went into the Waffle House right before night shift got off. There were two night shift workers who were very friendly. While the cook was cooking my food the daytime manager came in and degraded both employees in front of me. The employees said they had to excuse her because she was 7 months pregnant and that she was really a nice person. I was very...
Product service and food
My wife and I we were just at the Waffle House on Nova Road in Port Orange Florida and it was the worst service I've ever had there and we usually go 6 to 10 times a month there usually in the evening and we have no problems the waiter was awful his name was Cole and the cook could not cook the food correctly I would like my food replaced I spent $20 for...
Read full review of Waffle HouseCoffee
Coffee is no good! Pleas go back to the old way you made coffee. I believe they used to grind beans freshly at each location. I used to go out of my way to get wh coffee. Now I no longer drink it. So what if you must charge more. We don't care! It seems that the new wh admin are not coffee drinkers themselves. Well they should at least get some advice from real coffee aficionados!
Poor customer service
Please do not ever go to this Waffle House in Austell, GA 3635 Austell Rd SW, Marietta, GA 30008. They are horrible with customers and racist behavior. I was just there a few days ago to get breakfast. I walked in and was not acknowledged period. Though this caucausian elderly woman spoke to, greeted, seated and served a caucausian man. I kept waiting at...
Sanitation & service
Went to the Waffle House in Dublin, GA on Veterans Blvd on 12-6-20 at app. 2:30pm. Floors dirty, tables needed wiping off. Several employees weren't wearing mask. Some had them on, some didn't. The black female waitress that waited on us seemed to not care about anything. We had to ask for our drinks after we got our food. Had to ask for silverware...
Read full review of Waffle HouseStore 2090
I ordered a chicken cheese sandwich delux. I informed them I do not eat pork. I also ordered a pork chop breakfast. They cooked them on separate grills but used the same utensils for both. I payed for them both but I left the chicken sandwich there. I don't appreciate the carelessness of the staff. I will not be using this Waffle House again. I would appreciate it if you taught the staff about customer service. I would hate for them to make someone sick due to food allergies.
Incomplete order, overcharged and poor service
I took my daughter here to pick up her phone order. She ordered 1 pecan waffle and 1 reg waffle a order of bacon and an orange juice. My daughter didn't tell me until we were driving how they messed up her order. But, yet they were rude to her a 15 yr child because they failed to follow directions. So when we got home the order was incomplete she wa...
Unethical behaviour
On November 28 I was at the Waffle House at 300 AG Village Blvd in Perry Georgia around 10pm having coffee and biscuit when several young people came in sat beside me at the high counter, I asked them to maintain distance they ignored me the staff did nothing. only 3 order the others were just in there as a local hangout. They again sat beside me and...
Read full review of Waffle HouseEmployees
My friends and I was in there eating and other customers called my friend a [censored]. They made us leave then one followed us outside started running mouth again. But they was allowed to stay. Please the employees be smoking pot and drink cooking on 3rd shift.
You just need to make surprise visit there
My husband and I went to store number 472 at 941 Conference Drive on 11/18/2020. They had 1 lady waiting tables and 1 cook every table that was on the right side of the restaurant has drug heads nobody was eating there they had computers and tables out and all 3 tables. one lady and man was arguing the whole time another lady had her dog there and I kid you...
Read full review of Waffle HouseEmployees
Me and other people customers including children witness stanish Boykin selling to his manager Kim in rome ga 30165 on 10/09/2020 at the bathroom at 1601 shorter ave
Read full review of Waffle HouseDiscrimination
Manager discriminated against me due to color. He didn't want me to make more money then the white servers. I'm a stronger server so him and district told me I we will not swap sections and we will split the tip she makes more a hour than I do. I asked why we can't swap my section slow? He stated that then she would be like me with no money. I work hard and...
Read full review of Waffle HouseEmployee
Stopped at the waffle House on Hosiery Rd on Sunday the 2nd and while using the bathroom walked in on an employee doing drugs in the restroom. When I asked to speak with the manager on duty the employee started cussing and threatening me. I will never again walk in a waffle House I don't care to do business with a company that doesn't screen there employees or make them take drug tests.
Read full review of Waffle HouseCleanliness
I went to the waffle house in greensboro nc on big tree way. I saw a long black hair on the counter. I told an associate. A young girl, I couldnt see her name tag.. She wasnt wearing a mask so I didnt break the distancing regulations. She looked at it and walked outside to set out front. She made no attempt to clean the air or remove the hair. I waited for...
Read full review of Waffle HouseBeing an employee
I worked there and I decided that it wasn't the job for me. Left on good terms, or so I thought. When I went to pick up my check, it wasn't there. Manager, which happens to be one of the big bosses daughter's, told me well maybe it's at another location. I was like why? I was told it would be here. Okay, well this went on for months, sending me on wild goose chases, calling the wrong people, just to get nothing. It took me 6 months to get my check from this place! My family, and I will not be going there ever again.
Good food
I had ordered a plate of pork chops and eggs with hash browns an ordered waffle to go with it. My waitress forgot my waffle and brought me the bill right away, ask me to pay it upfront and I asked her where is my waffle. So she added to the order and still insisted that I paying the bill. I asked her if I could finish my meal first and I ate as fast I could. Sincerely Andres Martinez over-the-road truck driver
Read full review of Waffle Housefood
Ordered breakfast to go.. Specifically asked for no onions as my boyfriend is allergic. Pick food up go home.. Guess what's there.. Onions. Call back to location get out on hold what felt like an eternity hang up and when I called back for the next 5 min we get an automated response they're helping other customers. Wonder if that's my call still on hold. So...
I was a employee
First I got a call from a detective saying that I was being accused of stealing.. After I been working there for 10+ years. I got fired after I wouldnt travel 30 miles for a one on one meeting.. I was lied too and my character was tore to shreds.. But wait theres more.. They would not allow me to get my last 2 checks, or my w2 form.. After calling several...
Read full review of Waffle Housemanagement
I am a regular at unit 1174 and i have been witnessing the managet yell and cuss at the employees. That needs tom stop. I considered going to huddle house across the street. My issue was today with him berating and cussing at her in the restaurant ouit feront. His name is thomas something but he has to change or go. This waitress was being a server and a...
Read full review of Waffle Housepoor product, poor service, and the place was disgusting
About 10:30 on Wednesday 1/29/2920, my brother and I stop by this restaurant after a medical appointment. There were four people working, not busy. The place was a not cleaned at all. The tables and counter area had plates and trash was all over the floor behind the counter. There was a heavy set female doing the best she could and never said a word. The...
Read full review of Waffle HouseWaffle House Reviews 0
If you represent Waffle House, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Waffle House
1. Log in or create an account
To file a complaint against Waffle House on ComplaintsBoard.com, start by logging into your ComplaintsBoard.com account. If you don't have an account, you can create one on the website.
2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title
Summarize the main issue with Waffle House in the 'Complaint Title' section. Be concise and clear about the problem you are facing.
4. Detailing the experience
Provide detailed information about your experience with Waffle House. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents
Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling optional fields
Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Waffle House.
7. Review before submission
Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively convey your concerns.
8. Submission process
Submit your complaint by clicking the 'Submit' button. Once submitted, your complaint will be processed by ComplaintsBoard.com.
9. Post-Submission Actions
Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint and any resolutions offered by Waffle House.
Remember to follow these steps to effectively file a complaint against Waffle House on ComplaintsBoard.com.
Overview of Waffle House complaint handling
-
Waffle House Contacts
-
Waffle House phone numbers+1 (877) 992-3353+1 (877) 992-3353Click up if you have successfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (877) 992-3353 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone numberCustomer Service+1 (866) 204-5393+1 (866) 204-5393Click up if you have successfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have successfully reached Waffle House by calling +1 (866) 204-5393 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone numberGift Card Helpline
-
Waffle House emailscommunications@wafflehouse.com100%Confidence score: 100%Support
-
Waffle House address5986 Financial Drive, Norcross, South Carolina, 30071, United States
-
Waffle House social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024 - View all Waffle House contacts
Most discussed complaints
Poor attitude, rude waitressRecent comments about Waffle House company
Slippery floors
In-N-Out Burger
45 reviews
Togo's Eateries
11 reviews
McDonald's
2874 reviews
Joe's Crab Shack
91 reviews
L&L Hawaiian Barbecue
8 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!