Wallingford Buick GMC’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with vehicle purchases.
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vehicle purchase $20,000
I purchased a small c for 20 grand. As soon as I drove it home. I started smelling exhaust. Come to find out it had 6 recalls one being a deadly exhaust leak recall which dealership did not tell me about at all. And failed to perform any recalls required by law before hanging over the vehicle to the customer. And then check engine light after Che I engine light and part after part and labor. I had to spend over 5 grand in parts and labor for this suv. That they failed and lied to me saying it went through a 126 point inspection. Which never did. Stuff I replaced for example are water pump. Had to take apart engine to get to it. 2000 dollar job. New belt idle tension pulls compressor and lines. 1200 job. New motor mounts spark plugs coil packs injectors etc. over 1000. Also replaced motor mounts 2 had leaks under hydronic. They also kept giving me hard time in getting new tires put on because the ones on the suv where bald prob under 35 percent tread. What's the point of financing a newer vehicle and making high payments along with full coverage insurance every month. If the vehicle is just going to sit from shop to shop. While your paying for it to get fixed as well. The managers there including Esposito are worthless. They are scam artist and will play you around and act like nothing's wrimg. They were not so nice when I tried to get help on fixing my car from all the problems it had. But when they wanted me to sign for the car and pay them. They were like angels and treated me very nice. But as soon as I finished signed. That smile turned upside down. And they could care less about you. I will never buy a car from them ever again. Buyers be aware. Crook dealership. Stay away. Bunch of thieves. They will sell you junk cars that require thousands of dollars worth of work. So if you want to buy a lemon. Come on down to Wallingford Buick gmc. I have receipts for all the parts and labor put in. If you want to see. Let me know. Thanks.
terrible sales management
So, I put a deposit on a $22, 500 used Pontiac after a day or two of negotiations with a salesman...all set to pickup the car on the weekend. Two days later I get a message to call my salesman, the car apparently already had a deposit on it but they have another one "exactly the same" I can have. Well, that car has $5, 500 more miles, no sunroof and has been modified with headers and other performance mods.
At that point, 11:30 AM, I request my deposit back. After 7 hours of communications back and forth, of course no refund. It's not about the money at this point, I know I will get that back with a credit card dispute. It's about being treated like trash after they sell the car that was supposed to be mine to someone else you would think they could take the two minutes to process a credit card refund. Nope, they'd rather *** me around all day. Can't get a manager on the phone but my salesman sure is sorry...thanks, that makes me feel better that you are sorry.
Here's to hoping the other guy backs out of the deal and they are stuck with the car.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Wallingford Buick GMC Legit?
Wallingford Buick GMC earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Wallingford Buick GMC. The company provides a physical address, 4 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for wallingfordbuickgmc.com can be seen as a positive aspect for Wallingford Buick GMC as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Wallingford Buick GMC's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Wallingfordbuickgmc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wallingfordbuickgmc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Wallingford Buick GMC.
However ComplaintsBoard has detected that:
- Wallingfordbuickgmc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wallingfordbuickgmc.com may offer a niche product or service that is only of interest to a smaller audience.
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Overview of Wallingford Buick GMC complaint handling
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Wallingford Buick GMC Contacts
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Wallingford Buick GMC address1122 Old North Colony Rd, Wallingford, Connecticut, 06492, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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