Menu
For Business Write a review File a complaint
CB Web Services Waredot I called to help unlock an excel spreadsheet.
Waredot

Waredot review: I called to help unlock an excel spreadsheet.

M
Author of the review
12:21 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was on the phone for over two hours, 2 techs later nothing was resolved!

I asked for a refund that day and was told to call at another time. WTH? I had to call back the next day per there request. Than was told to wait 15 days to get my refund. Nope! I had to call 3 more times within a month. Still no refund! I was than told that I will have my refund, to look in 3 days. I saw that my account was being billed, and received an invoice.

Today I had to call 3 times, I was told that the billing department wasn't available. I called back and was told to call back in 20 minutes and to speak to the Daniel in charge of the billing department.

This man was so rude! I had to explain to him that this company did not help me fix my problem and I wanted to be refunded the monies that I am entitled too. Per there companies policy, I have a month to file for a refund. What I received today was a guarantee that an email confirmation will be sent in 24 hours and he proceeded to hang up on me!

I WILL NEVER REFER ANYONE TO THIS COMPANY!

Claimed loss: ALMOST $200.00

Desired outcome: I wanted a refund, due to my time and no results from their assitance

Confidential Information Hidden: This section contains confidential information visible to verified Waredot representatives only. If you are affiliated with Waredot, please claim your business to access these details.

0 comments
Add a comment
  1. Waredot Contacts

  2. Waredot phone numbers
    +1 (855) 910-7409
    +1 (855) 910-7409
    Click up if you have successfully reached Waredot by calling +1 (855) 910-7409 phone number 0 0 users reported that they have successfully reached Waredot by calling +1 (855) 910-7409 phone number Click down if you have unsuccessfully reached Waredot by calling +1 (855) 910-7409 phone number 0 0 users reported that they have UNsuccessfully reached Waredot by calling +1 (855) 910-7409 phone number
  3. Waredot emails
  4. Waredot social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  6. View all Waredot contacts