The weekend you changed over the app for Webster bank so all ACC had to have 10000 or pay 15 $ a month. I owed 23$ I tried to pay & close my acc. Was told come back we're busy. I came back a week later waited over 2 hours (new head person she hated me, once I had a money order she did not know what it was) After waiting over 2 hours I left 300 more than the 20 she needed to close account. I asked Please close my account I have Mass Health they need proof,.. I did not get letter closed Mass Health checked saud I still had bank. Manager left 1 cent in my account so it could not close go up 4 buses to mbank again wait 1 hour take the penny ask for letter She wrote I had a relationship with bank but she also wrote closed Mass Health cancelled my health insurance cause I still had relationship with Web I go back (3rd time now) please let me out no Today I got a god damn statement WHY am I getting statements Why is this woman allowed to torture me?U do not want me only have s security so let me go
Claimed loss: just lots and lots of time and my health insurance I had to pay 25$ for a co pay I would not have if the damn manger just let me leave the bank
Desired outcome: Stop acting as if I have an account write me a letter saying all accounts are closed I do not ever want to see or hear about webster bank again & You left me I did not dump you