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they charge me for phone calls and letters even though am making all payments. the way they speak to you they wont do anythink about my complaint . i had 12 payments left and because of ther charges thy say its at least 18 left. i am going to get lieflets made telling people not to youse welcome finance and why and give them internet site to actualy see how many people have been ripped of i am going to make it my mission in life to let people know what this company is like i intend to vist ther offices an tell people ther why they shouldnt youse welcome finance ther are thousands of people on WELCOME FINANCE - THE CONSUMER FORUMS and i intend to tell as many people i can about these so called humans
this ha ha ha2005 thinks its funny were being ripped of
The complaint has been investigated and resolved to the customer’s satisfaction.
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I have also recieved charges to my account for phone calls and letters I never received! not to mention that when i THOUGHT I was lowering my payments (as I took of the protection) they actually signed me on a new contract without my knowlegde! I was told I needed to sign to agree to the lower payments not a new loan over 6 years! which I have only recieved a copy of recently as I had major complaints about the outstanding balance. I tried for over a year to obtain a statement of my account but was always fobbed of until I said I was taking this further and they happened to make a statement appear? along with the new loan agreement - which I never recieved, I took a loan for £1, 500 in 2004 and in 2009 I still owe £2, 335.00.
I am in the exact same situation as Danielle Mckenna i feel trapped by this company and not wanting to pay any more money to them, because whatever i seem to pay my amount does not seem to change i to took out the less payment option by reducing the monthly payments by taking of the payment protection which i did not even no was on there in the first place.My balance to date is approx £1800 they said they would take £1300 as a settlement offer i find this disgusting as i only lent £1000 approx 18 months ago anybody help i want this company of my back...!
Welcome Finance can't do anything right make sure you document every conversation you have and don't speak to anyone unless they are using a recorded line, If you have a secured loan they might tell you they will reposess your property or car but they can't without a Court order and you can't get evicted with them issuing you a warrant for possession from the court PASS THIS ON
pete watkinson if you are going to do that you may want to take spelling lessons first.