Westco Motors Cairns’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Bad service
I contacted Westco about one week ago in person and told them that the digital screen of my radio/cd player faded. They told me its happened with this specific radio a lot. My car is under warranty and I was told I can get a replacement but it is the same company. I asked if I can purchase another company but was told they wont replace it then.
However, to get it all done by a different company it cost a lot of money. So I decided to call them today to book an appointment. However, I was told today that they need to have a look and order it then. I live 4 hours away from Cairns. I find it extremly upsetting they expect me to come all the way over to have someone to look at it for 5 min and confirm that the screen is completely faded. I then need to drive 4 hours back home to come back another day to get it all replaced.
To top it up my warranty runs out but I guess they dont care.
Toroughly disgusted with the ongoing service!
We purchased a car from Westco Cairns Pty Ltd in July this year. While we love our new car we have been thoroughly disgusted with the ongoing service that we have received from both the sales and service departments. We take this opportunity to warn all future customers to find another dealer. If this is unavoidable, be exceedingly cautious in your dealing...
Read full review of Westco Motors Cairns and 8 commentsIs Westco Motors Cairns Legit?
Westco Motors Cairns earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Westcomotors.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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- Westcomotors.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The westcomotors.com.au may offer a niche product or service that is only of interest to a smaller audience.
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Overview of Westco Motors Cairns complaint handling
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Westco Motors Cairns Contacts
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Westco Motors Cairns phone numbers+61 07 4044 4111+61 07 4044 4111Click up if you have successfully reached Westco Motors Cairns by calling +61 07 4044 4111 phone number 0 0 users reported that they have successfully reached Westco Motors Cairns by calling +61 07 4044 4111 phone number Click down if you have unsuccessfully reached Westco Motors Cairns by calling +61 07 4044 4111 phone number 0 0 users reported that they have UNsuccessfully reached Westco Motors Cairns by calling +61 07 4044 4111 phone number
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Westco Motors Cairns emailscontactus@westco.net.au100%Confidence score: 100%Support
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Westco Motors Cairns address347-359 Mulgrave Road, Cairns, Queensland, 4870, Australia
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Westco Motors Cairns social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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