WestJet Airlines review: Delayed bag

My name is Biruk Dibabie. I travelled with my wife and 3 kids from Calgary to LA with westjet with my final destination to Addis Ababa on Sep 8. I handed a stroller at the gate in Calgary and the stroller didn't make to LA, stollerer tag number WF529644. We made a claim all the way to Addis Ababa and from Addis Ababa to Calgary when I was back. On my way back to Calgary in LA I was told by wetjet employee at kiosk the stroller was in LA for 15 days and sent back to Calgary. When we arrived back to Calgary we were told by westjet baggage claim office the stoller was sent to the main office and to call [protected]. I called them we were told to claim with Qatar and bring claim #, them we did that and we called back westjet. I was given a confirmation that my stroller will be sent to my home address and was given a confirmation # LAXWS12947. Called again after three days since I still don't have the stroller. Now, Call agent Karla said they don't have the stroller.

Flight confirmation number HVTTYG,

my wife and I made literally 200 calls and the issue isn't resolved. We are without the stroller for a month with 1 year old boy and 2 toddlers.