WestJet Airlines review: Flight cancellation

Flight WS731 -departure 04nov23 10:25pm Toronto on yyz -arriving 05nov23 vancouver bc yvr 9:45. flight cancelled around 9;45 - I am disable and 75 years old - need wheel chair - no reason for cancellation was given - we were told that accommodation and vouchers would be given at checking and to pick up our luggage. a shuttle came and picked us up and brought us to the second floor exit to the baggage area downstairs - We walked down and waited for our luggage and then no one ever came to help us get to the check in station on the upper floor. I called Westjet customer service and waited over one hour for a response. While we were waiting we went to the baggage claim area and was told that they had nothing to do with helping us and just said to go up to checking on next level - I am still on hold with customer service - So my wife and I grabbed a cart and manage to get to the upper floor were there was no one around at any Westjet area. Finally an agent answered the call and advise me that an agent should be there and that if they were not to wait just a few minutes and someone will be there. So an hour latter I call customer service again and after one hour and 47 minutes got a reply that there was no compensation for this cancelled flight and that we were rebooked for a new flight at 11.00 am WS657 to Calgary with 4 hour and 35minutes wait for our transfer to flight WS125 arriving in Vancouver at 6:39 pm. At this time it is past 2 o'clock AM were my wife of 70 and me 75 had to spend the rest of the night on a bench. We were left stranded in the airport with no information to what was happening - and we did have a cell phone that someone could have called us to explain - but no one called or was around. At this time it was to late to start looking for a hotel and then the following day we had expenses - Meals for both of us in the airport that was incurred because of all these delay in the amount of over 60.00 dollars. Our original flight was a direct flight from Toronto to Vancouver for from 10:25pm arriving at 12:44 Am and ended up the next day with a flight from 11:00 am arriving at 6:39 pm. We were exhausted by the time we got to Vancouver. We are not upset over the Cancellation but we are very upset for all that did not happen and what did happen afterword. We believe that being left stranded in the airport with no one to direct us was not right and that some compensation in a refund should be granted or Westjet dollars