Westwind Management Group
Reviews and Complaints

The HOA has been non responsive to service requests and problems have worsened. A year ago,an asphalt driveway with severe cracks was reported to HOA and ignored and this year it has become a depression. After the summer rains, interior ceiling damage developed due to exterior roof leak. HOA never answers phones, regardless of who is contacted and messages are not returned.

The HOA is Westwind Management Group.

It's been a whole year now, and Westwind Management Group LLC has consistently ignored my voicemails about getting keys and access to the shared amenities that I'm supposed to have access to. I'm paying for these amenities, but the company won't give me the access I need.

I recently had a conversation with someone named *** from Westwind Management Group LLC (http://www.westwindmanagement.com/) regarding renting a property. We scheduled a time to view the property, but then I was asked to send $75 for the application fee. They insisted on using non-protected methods to send the money and were quite insistent about it. I explained that I needed to see the apartment and meet someone before sending any money, but they refused to show up.

I started to contact the property management company last week. I've called them at least 10 times and left two messages about renting the pool for a party. When I finally got a hold of someone, they assured me they would call this week by Tuesday with a resolution/response. I also gave them my email address to write. I have no messages from them. It is a shame I'm paying my HOA, and this is the service we are receiving.

Our HOA, ***, took a vote for a special assessment. The HOA voting numbers requirement wasn't met. Westwind has said they'll still foreclose on homes for not paying the special assessment without giving a reason why the written rules were ignored. I want a new vote with the legal numbers met or an explanation of why they don't have to be met. If I receive the latter, as expected, I want a written policy on the legal grounds I can be foreclosed on for not following an illegal vote.

I emailed April on March 3. April, I am writing you this email about two letters I got today. I opened a letter dated January 21 and February 20 just today. I'm sorry we didn't mean to ignore the violation letter sent on January 21. Can you please forgive the violation fees of $2,135.00 that we got because of the $50.00 daily fee? My family and I have been dealing with medical problems and we're still in quarantine until Friday 03/05. We have removed the basketball hoop from view and once we're no longer isolated, we'll take it to the dump. I'm sorry for the trouble I caused everyone, but we just couldn't check the mail earlier. April's reply: Good Afternoon, I talked to the District and they agreed to waive $1,886.00, so you only have to pay $300. Let me know if you have any questions.

On March 13, there was a fire at the condo I own (that is rented out) in ***. The fire started from the neighbor below and it spread real fast. The fire report said there was a lot of junk in the chimneys. That was like 3 months and 2 days ago. The condo got totally wrecked and my tenant has been out of a home this whole time. Right now, I can't get any response from Westwind Managment or their insurance company. They won't talk to my insurance adjustor. They won't work with my insurance to figure out who should fix and pay for what. They won't give me a timeline. They won't even talk to the restoration company. *** at *** is their insurance adjustor and he won't say a word. Chris (the owner), Jillian, and Angela at Westwind Management won't say anything either. They messed up by not cleaning the chimney properly and now they're totally holding up the repairs for my condo.

I'm a Condominium Owner \ Resident at *** Aurora Colorado. The *** management company is Westwind Management Group LLC. 2 + Weeks ago the lock on my Mailbox stop working. I contacted the Westwind Management Group LLC, office in Englewood, CO and I was told that I was responsible for getting a new lock installed on the mailbox, $75.00 Personal Expense. The locksmith, they told me to use, left a note indicating that the mailbox was damaged and it needed to be fixed or replaced. I contacted the Westwind Management Group LLC, office in Englewood, CO and I was told that they would fix the mailbox... The mailbox was never fixed. I made several calls to the Westwind Management Group office, and sent emails with no response. Due to the COVID situation I have to work from home, and depend on my Mail for Bills, Job related documents, etc. USPS is already holding or returning my Mail because my mailbox can no longer be used. I believe I have the Legal right to receive my Mail, and I believe the Westwind Management Group LLC has the Legal Obligation to properly maintain the *** Complex, including the Mailbox(s), and help it’s tenants with these critical issues instead of ignoring them.

I live in Meadow Hills One Condominium, which is managed by Westwind ManagementGroup LLC. I own a condo and have repeatedly reported safety concerns and risks to my personal property. Unfortunately, no corrections have been made, planned, or communicated to me. This has resulted in personal financial loss and ongoing exposure to the risk of injury, death, and further financial loss.

Firstly, I have reported a cracked foundation, flooding, and mold in the crawl space basement of my condo and building multiple times. I have requested an independent and certified building inspection to address safety concerns and ensure structural integrity. Additionally, I have reported runoff and drainage issues, and the *** has acknowledged a water main problem that remains unresolved. Despite sharing photos and expressing my concerns, my emails have gone unanswered.

Secondly, I have repeatedly reported a dangerous sheet of ice that forms for days after each snowfall due to the lack of drainage or mitigation work. I have brought this safety issue to the attention of Westwind Management, but no corrections, mitigation efforts, or plans have been made to address it. This poses a significant slip and fall hazard, potentially leading to injury or even death. Despite sharing photos and urging immediate action, my pleas have been ignored.

Lastly, I have made multiple requests for the removal of several commercial vehicles that have been parked here for months, which violates the by-laws. This is not merely an issue of parking space availability but a safety concern, as it attracts thieves targeting valuable tools. Unfortunately, my vehicle was stolen when one of these trucks parked next to it and was left abandoned here for over 30 days. Astonishingly, the truck continues to park here for six months now and is not owned by any resident but rather by a corporation called ***. These are serious complaints and safety issues that require urgent attention.

In conclusion, I am seeking assistance in resolving these significant complaints and safety concerns. I hope that Westwind ManagementGroup LLC will take immediate action to address these issues and ensure the safety and well-being of all residents. Thank you for your attention to this matter.

Sincerely