Westwind Management Group
Reviews and Complaints

The HOA has been non responsive to service requests and problems have worsened. A year ago,an asphalt driveway with severe cracks was reported to HOA and ignored and this year it has become a depression. After the summer rains, interior ceiling damage developed due to exterior roof leak. HOA never answers phones, regardless of who is contacted and messages are not returned.

The HOA is Westwind Management Group.

It's been a whole year now, and Westwind Management Group LLC has consistently ignored my voicemails about getting keys and access to the shared amenities that I'm supposed to have access to. I'm paying for these amenities, but the company won't give me the access I need.

I recently had a conversation with someone named *** from Westwind Management Group LLC (http://www.westwindmanagement.com/) regarding renting a property. We scheduled a time to view the property, but then I was asked to send $75 for the application fee. They insisted on using non-protected methods to send the money and were quite insistent about it. I explained that I needed to see the apartment and meet someone before sending any money, but they refused to show up.

I started to contact the property management company last week. I've called them at least 10 times and left two messages about renting the pool for a party. When I finally got a hold of someone, they assured me they would call this week by Tuesday with a resolution/response. I also gave them my email address to write. I have no messages from them. It is a shame I'm paying my HOA, and this is the service we are receiving.

Our HOA, ***, took a vote for a special assessment. The HOA voting numbers requirement wasn't met. Westwind has said they'll still foreclose on homes for not paying the special assessment without giving a reason why the written rules were ignored. I want a new vote with the legal numbers met or an explanation of why they don't have to be met. If I receive the latter, as expected, I want a written policy on the legal grounds I can be foreclosed on for not following an illegal vote.

I emailed April on March 3. April, I am writing you this email about two letters I got today. I opened a letter dated January 21 and February 20 just today. I'm sorry we didn't mean to ignore the violation letter sent on January 21. Can you please forgive the violation fees of $2,135.00 that we got because of the $50.00 daily fee? My family and I have been dealing with medical problems and we're still in quarantine until Friday 03/05. We have removed the basketball hoop from view and once we're no longer isolated, we'll take it to the dump. I'm sorry for the trouble I caused everyone, but we just couldn't check the mail earlier. April's reply: Good Afternoon, I talked to the District and they agreed to waive $1,886.00, so you only have to pay $300. Let me know if you have any questions.

On March 13, a fire damaged the condo I own and rent out. The blaze originated from the unit below and spread quickly. The fire report cited excessive clutter in the chimneys as a contributing factor. This incident occurred over three months ago, leaving my tenant homeless since. Currently, Westwind Management and their insurer are unresponsive. They ignore my insurance adjuster and refuse to coordinate on repair responsibilities and costs. They provide no timelines and are not communicating with the restoration firm. Their insurance adjuster remains silent, as do Westwind Management's Chris, Jillian, and Angela. Their failure to maintain the chimney has led to significant delays in repairing my property.

I'm a Condominium Owner/Resident at a complex in Aurora, Colorado. The management company is Westwind Management Group LLC. Over two weeks ago, the lock on my mailbox stopped working. I contacted Westwind Management Group LLC's office in Englewood, CO, and was told that I was responsible for installing a new lock at a personal expense of $75.00. The recommended locksmith noted that the mailbox was damaged and needed repair or replacement. Despite contacting Westwind Management Group LLC again for a fix, the mailbox remains unrepaired. My repeated calls and emails to their office have been ignored. Working from home due to COVID, I rely on my mail for bills and job-related documents. USPS is holding or returning my mail as my mailbox is unusable. I assert my legal right to receive mail and believe Westwind Management Group LLC has a legal obligation to maintain the complex, including mailboxes, and address these critical issues.

I live in Meadow Hills One Condominium, which is managed by Westwind ManagementGroup LLC. I own a condo and have repeatedly reported safety concerns and risks to my personal property. Unfortunately, no corrections have been made, planned, or communicated to me. This has resulted in personal financial loss and ongoing exposure to the risk of injury, death, and further financial loss.

Firstly, I have reported a cracked foundation, flooding, and mold in the crawl space basement of my condo and building multiple times. I have requested an independent and certified building inspection to address safety concerns and ensure structural integrity. Additionally, I have reported runoff and drainage issues, and the *** has acknowledged a water main problem that remains unresolved. Despite sharing photos and expressing my concerns, my emails have gone unanswered.

Secondly, I have repeatedly reported a dangerous sheet of ice that forms for days after each snowfall due to the lack of drainage or mitigation work. I have brought this safety issue to the attention of Westwind Management, but no corrections, mitigation efforts, or plans have been made to address it. This poses a significant slip and fall hazard, potentially leading to injury or even death. Despite sharing photos and urging immediate action, my pleas have been ignored.

Lastly, I have made multiple requests for the removal of several commercial vehicles that have been parked here for months, which violates the by-laws. This is not merely an issue of parking space availability but a safety concern, as it attracts thieves targeting valuable tools. Unfortunately, my vehicle was stolen when one of these trucks parked next to it and was left abandoned here for over 30 days. Astonishingly, the truck continues to park here for six months now and is not owned by any resident but rather by a corporation called ***. These are serious complaints and safety issues that require urgent attention.

In conclusion, I am seeking assistance in resolving these significant complaints and safety concerns. I hope that Westwind ManagementGroup LLC will take immediate action to address these issues and ensure the safety and well-being of all residents. Thank you for your attention to this matter.

Sincerely