Wisetack’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with financing experience.
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This website has my account showing companies that I have a balance of $441, but that was paid off in Feb
This website has my account showing companies that I have a balance of $441, but that was paid off in Feb. 2022. It is now 4 months later. This company financed an $800 purchase that was a terrible service. I hate Wisetack/Scratch services. I thought by now this company would be over my dissatisfaction with the service that I complained on, but clearly they don't care one bit. They're pure evil and pure degrading miserable human beings that I wish I could just spit on their faces. At this point, they don't deserve one ounce of respect.
Wisetack Complaints 1
I hired PJ Electric on 9/22 to upgrade my electrical service panel to 200 amp service
I hired PJ Electric on 9/22 to upgrade my electrical service panel to 200 amp service. PJ checked out my issue of blinking lights in my kitchen and basement and said the service upgrade should fix the problem. I applied for a three payment loan through PJ's invoice with Wisetack and got approved for the $2400 amount. The work was done on 9/29. The blinking lights problem got worse and now it's happening all over my home. I contacted PJ on 9/30, 10/3, 10/5, 10/08 (where he wanted to charge me another $1200 for separate lines to my refrigerator and washer), 10/12, 10/14, 10/19 (subcontractor ***), 10/21 (subcontractor ***), and 10/27 (PJ said he would come out week of November 1 to troubleshoot personally). I haven't heard from PJ since 10/27. Lights are pulsing periodically throughout my home, even inside my refrigerator. My first Wisetack payment was due 10/29 and I contacted them before the date and told them I wouldn't pay until my issue was resolved. They told me to pay anyway and file a dispute, which I did. Wisetack paid PJ Electric and there's no reason for them to come back and fix the issue. I filed a merchant dispute on 11/1 with all texts, emails, and videos attached. They asked for more information, which I provided on 11/2. They asked on 11/08 if I contacted another contractor. They asked for pictures of the panel. I gave them everything they asked for. Wisetack sided with PJ Electric on 11/16 and told me to pay the loan because it will affect my credit score and to contact PJ Electric if I have any more issues.
Is Wisetack Legit?
Wisetack earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Wisetack. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Wisetack.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wisetack.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Wisetack have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Wisetack protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Wisetack
One of the key features of Wisetack is its ability to integrate with various service providers, allowing businesses to offer financing options directly through their existing systems. This eliminates the need for additional software or complicated processes, making it incredibly convenient for both businesses and customers.
Wisetack's platform is designed to be intuitive and easy to use, ensuring a smooth and hassle-free experience for all parties involved. Customers can apply for financing directly through the business's website or app, and receive instant approval decisions. This eliminates the need for lengthy paperwork or waiting periods, allowing customers to make purchasing decisions quickly and confidently.
Furthermore, Wisetack offers flexible financing options tailored to meet the unique needs of each business and customer. Whether it's a one-time service or a recurring subscription, Wisetack provides customizable payment plans that fit within the customer's budget. This flexibility not only increases customer satisfaction but also helps businesses attract and retain more customers.
In addition to its user-friendly platform and flexible financing options, Wisetack also prioritizes security and privacy. The company employs industry-leading encryption and data protection measures to ensure that customer information remains safe and confidential. This commitment to security gives businesses and customers peace of mind when using the Wisetack platform.
Overall, Wisetack is revolutionizing the way businesses offer financing options to their customers. With its seamless integration, user-friendly platform, flexible payment plans, and commitment to security, Wisetack is empowering businesses to increase sales and customer satisfaction while making financing more accessible and affordable for consumers.
Overview of Wisetack complaint handling
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Wisetack Contacts
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Wisetack phone numbers+1 (833) 927-0333+1 (833) 927-0333Click up if you have successfully reached Wisetack by calling +1 (833) 927-0333 phone number 0 0 users reported that they have successfully reached Wisetack by calling +1 (833) 927-0333 phone number Click down if you have unsuccessfully reached Wisetack by calling +1 (833) 927-0333 phone number 0 0 users reported that they have UNsuccessfully reached Wisetack by calling +1 (833) 927-0333 phone number
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Wisetack emailssupport@wisetack.com94%Confidence score: 94%Supportpromos@wisetack.com77%Confidence score: 77%Communicationsecuritydisclosure@wisetack.com76%Confidence score: 76%Supportresolutions@wisetack.com75%Confidence score: 75%Marketing
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Wisetack address460 Brannan St Unit 78384, San Francisco, California, 94107-7616, United States
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Wisetack social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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