Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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I am complaining about the daily giveaway
My issue is today June 22, 2019 I won the 16 solid color new cloth art turnkey antiskid spandex stretch sofa cover big elastic sofa furniture cover washable and I choose the 2 seat navy one it states it was put into my cart, however it never was in my cart. I took screen captures which I will attach as proof showing it stating I claimed an item and it was put into my cart and the second photo is a screen shot of my cart showing it is not in there. I woukd appreciate mu gift being sent to me imediately please.
My issue is today June 21, 2019 I won the 16 solid color new cloth art turnkey antiskid spandex stretch sofa cover big elastic sofa furniture cover washable and I choose the 2 seat navy one it states it was put into my cart, however it never was in my cart. I took screen captures which I will attach as proof showing it stating I claimed an item and it was put into my cart and the second photo is a screen shot of my cart showing it is not in there. I would appreciate my gift being sent to me immediately. Sorry the date was incorrect in the first submission.
my account and I have a product I have not received it has been two months now
I have sent everything they have asked me to and I all so have items that I have not received and can not get a straight answer from you all and don't know why my account is frozen please help me with this or at least let me make my oder and give me a discount and plus I am paying way to much on shipping they are some places that get shipping for free or for one flat rate on a oder thanks for your time
it’s not taking my payments and said I have to verify my account, but it won’t let me!!
When I try to check out it's saying I have to verify my account and I have used this account for a while now, my payments or address have not changed! I have orders I'm trying to pay for but it won't let me! I have used this site almost every day and I am disappointed that it won't let me buy the items I want! I know my credit card is good, so please help!
about canceling
Hai I'd try many times to cancel pending orders because there's items I don't want but I don't get help. I went to customer support thern I press cancel items but it pending. I did used wish b4 nd I received my I tems well but now I dnt why it hard to cancel these items. Please cancel these pending Iterms I want to re order correct items..please get back to me soon as u get this message thank you very much. U can respond on my email [protected]@gmail.com or call [protected]
My order number 5d0c71ee5aa4967b720e9359
I need to cancel due to wrong sizes ordered. I will reorder. Please send me a response telling me it’s done so I can reorder the right sizes. Please and thankyou.
Janet land
My email is:
sing_a_songalways_4god@yahoo.com
jen from card that was my rent money I did not order not push any buttons
One of your employees Jen what's the one that I kept talking to type typing 2 on support wish.com tell her to stop the payment because I did not order anything from wish on a 25th and 26 for the 27th they took the money off my card on the 31st of May $327.90 I called the Better Business Bureau already my bank but the CEOs I'm going to keep on trying to get in touch with mr. Peter or mr. Danny because you are a fraud going on your website like right now they got some fake Grill teeth in the car I can't even put that in there someone need to contact me ASAP phone number [protected] I'm not going to stop until I get in touch with somebo
I didn't swipe to confirm my purchase, yet it put the order through anyway.
On Friday, 21st June, 2019, I was browsing and chose a couple of items to put in my shopping cart to then evaluate how much shipping etc would be. When I went to view what was in my shopping cart, at the very bottom it says to swipe to confirm payment. I didn't swipe and all of a sudden everything in the shopping cart disappeared. I ended up finding my list of items in purchase history. It's just waiting to confirm my payment! I didn't even confirm the order!
I keep getting a message that there is a problem with my account.
I got a email fromAllene Dela Cruz and seems she wantsa someething like acopy of my bank statement that I do not have, because it was put on my credit card and that was last year.
My credit cards were stolen the first part of this year and replaced. I sent you a new card number when I placed my last order.
If you don't want my business just say so.
Thank you,
Dorothy H Tison
order order id: 5cf745732d265974f15db394
Never delivered to my residence. Ordered them beginning of June with another order for a pair of mens sandals and another order for bedroom slippers. Order ID: 5cf745732d265974f15db394. Only a plastic pair of beach pair received with the Letters on the front of each shoe. Unacceptable! One shoe said F**K and the other OFF! I can't understand how this has happened. I have purchased items before and have always received the pictured items and now they have sent a substituted item and have given me an item I never wanted and am in shock for having received something I would never dare to order. I would like for a shipping label to be sent so I can return this item on at their expense and find out what actually happened to the other item I ordered and have not received yet.
EUR38-48 Winter Men's Cotton P...
Store: zuandaqian
Quantity: 1
Color: Blue
Size: EU43-US9.5
Status: Delivered
Tracking #: LN731712380CN
Delivery Estimate:
Jun 20, 2019 - Jun 23, 2019
Men's Outdoor Beach Sandals Fl...
Store: online store 88
Quantity: 1
Color: Brown
Size: 41
Status: Preparing to Ship
Your order should ship between:
Jun 6, 2019 - Jun 9, 2019
hearing devices
I ordered two hearing devices for my left and right ears. I received two left ear devices. I cannot use these devices because the dial to adjust the sound is just too tiny and I am unable to adjust it. It won't move. I would like information on how to send them back for a refund. My name is Judi Ann Hostetter, 8730 Hidden Branches Rd., Harrison, TN 37341. I bought them May 15 and the total bill came to $86.00 which I paid through Paypal.
a smart watch I received 6 18 19, and it doesn't work.
The blue tooth I received is not working.Please advise credit back to my Pay Pal account.If I need to return this item please sent me a return package. Received on 6-18-19. E-mail [protected]@yahoo.com. Charles Bolster 1613E.Robertson Ave Copperas Cove, Tx.76522 Ph.[protected]. I don't know how to straight this complaint any more than what it is bottom Line.
login
I have been emailing your company since May 25th and no one has fixed my account and you are holding wish cash hostage and won't refund. I so sick of trying to get to speak to someone. I have completed all your troubleshooting steps and they all have failed. I started wish by logging in with Facebook and now all I get is null. I want this fixed ASAP
purchases was not delivered.
Hi,
I will like to check when can i receive my purchase items:
Order placed: May 19, 2019
Arriving by Jun 15, 2019
Original Arrival Date: Jun 8, 2019
Order placed: May 19, 2019
Arriving by Jun 15, 2019
Original Arrival Date: Jun 8, 2019
Order placed: May 19, 2019
Delivered on May 29, 2019
Order placed: May 19, 2019
Arriving by Jun 15, 2019
Original Arrival Date: Jun 8, 2019
Order placed: May 15, 2019
Arriving by Jun 19, 2019
Original Arrival Date: Jun 12, 2019
Order placed: May 14, 2019
Refunded on Jun 17, 2019
I don't even reveive my refund.
Arriving by Jun 18, 2019
Original Arrival Date: Jun 11, 2019
Order placed: May 13, 2019
Arriving by Jun 17, 2019
Original Arrival Date: Jun 10, 2019
Order placed: May 8, 2019
Arriving by Jun 12, 2019
Original Arrival Date: Jun 5, 2019
Kindly check my account, order history & look into this matter.
Hope to receive your favour reply ASAP.
Best Regards
Richard Lim
order 5d09b51a7b34c70f0a2ab706
I accidentally pressed pay when I had just put them into the cart too sort out what I wanted or if I even wanted it and when I went to leave I pressed the botton which set it off and paid for it with my previous details. I've tried canceling it for an hour and am getting no where. I do not want to purchase this order but every time I follow your ‘prompts' I get no where and am just showed my order information again. I WANT TO CANCEL MY ORDER. Please don't take my money for an order I don't want and can't cancel. I tried calling the contact support number too and it said it'd been disconnected. It didn't ask me if I was sure I wanted to purchase it and now I'm stuck and you won't let me cancel it! CANCEL THE ORDER 5d09b51a7b34c70f0a2ab706
THANKS!
they want my statement from my bank
I no longer deal with that bank someone was ordered a lot of things that I didn't so that bank gave me a new card with a new number I didn't even use the new card and with in 4days they had started using the card so closed the account they wanted me to get another card but why they worked for the bank are some where in the they could get the card number as fast as I could so I changed banks and have no troublesome not deal with Chase any longer.Sono more Trouble
wish itself
I have purchased many items and have an account. I brought this to the attention of wish months ago and was assured the problem was resolved. It has not been. I every time I try to log in it says log in with facebook and yet the fb field is unresponsive. As is the Google field and my own login information. I would like to continue shopping here but your site won't let me in to browse.
never got my order and want my money back
I placed an order on 5/1 they said it would be there on or around 5/15 it never came I waited til 6/3 and asked for my money back.Now I can't get to them to find out how I get or find out whats going on.This is my email, , , [protected]@yahoo.com.This whole thing is crazy, , , , I'll never use this site again.I can't even get back on to the order site to look at my account, , , , Please help Arnold Parker
order#5d0852bafa48780b5c12d09f
i ordered this sweat belt on june 17, 2020 @9:59pmcdt. i wasnt given the chance to be offered the standard shipping of $3-4 shipping charge. i was given the express shipping charge. i would like to have the item but not at the express rate. please reconsider the charges changed. this is the first time i have had with any thing that i have ordered. all over your products have good quality and affordable prices. i enjoy wish very much and will be ordering more in the future.
have not received refund nor wig
May 5, payment for 5 pixie style wigs (on sale for $8) was taken out of my checking account totaling $96. I recieved my bank statement which shows I cancelled all and have not received a refund as of yet, plus you took out a refund deposit. I went back online to find tracking number which was no where to be found. Please take care of this matter because I do not want to harm your business at all. I just want to be treated fairly. I do request my refunds of each wig and to be notified of such.
GiGi Rogers
4004 State Street
Bartlesville, ok 74003
payment issues
I'm confused I just made my account and it told click wish.com/payment issues. I want to know why am I having issues with this app if I cancel my old account because someone hacked and ordered stuff and then said that they didn't order anything and I stole they card information which is not true. I will like my hold on my account to be removed please and thank you I just want to shop with wish because I love the wish app.
having my account locked down for almost 4 years
I've contacted your ceo, written ya'll almost 20 emails over the past 4 years! sent ya'll screenshots of the damn transactions straight from my e-bank account screen(redacting sensitive info, of course), to have my account released with an apology in 2015, to turn around in 2017 and lock it down again...Accusing me of fraud...Again...Referring to the same damn transactions, ya'll had cleared me of before...Demanding screenshots once again...And now ya'll want a copy of my id!
smack loudly of trying to gain my critical information to defraud me!
and there are very strict and detailed laws both statutorily and federally that protect the american citizen consumers from both domestic and foreign e-commerce predators!
i have had enough of ya'll's [censored], shady side-ways business practices, and incessant emails of such condescending accusatory high browed, slanderous labeling, of myself, an in so many words calling me a criminal!
i am a retired correctional officer you sob's and i do not appreciate nor will i tolerate another minute, email, word, etc of any of it!
i'd better get some quick, fast and in a hurry customer satisfaction...Or you can answer to the cfpb, occ, dept. Of treasury, department of business and commerce, us attorney general's office, homeland security, and the fbi- dept of ecommerce and internet fraud.
Denise l padgett
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
- View all Wish contacts
Most discussed complaints
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